
Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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sales and service New 2018 Cherokee, typical old fashioned high pressure tactics were unnecessary. Got the “special” spot free finish (failed) and interior service alo New 2018 Cherokee, typical old fashioned high pressure tactics were unnecessary. Got the “special” spot free finish (failed) and interior service along with a Nerf football size buff burn on the door and a gouge/scrape/grind on the windshield. All at purchase. Went back for 1st service (oil/rotation) and ended my business relationship with 20 loose lug nuts (verified by Dodge in Vancouver. Not just “not tight” but loose enough for the car to vibrate my wife off the interstate. “Finger tight” won’t even cause that. Gresham Dodge is not worth the risk. Total failure. More
Fast and friendly Haven’t had a vehicle purchase go this smooth. I was in an out with my new vehicle in less 3 hours after coming to them from another local dealer. Wil Haven’t had a vehicle purchase go this smooth. I was in an out with my new vehicle in less 3 hours after coming to them from another local dealer. Will buy again. 10/10 from me! More
Good quality service and people Katie was really nice and helpful servicing my Chrysler 300, I felt really at ease speaking with her. I recently purchased a new 2015 Hyundai, when I Katie was really nice and helpful servicing my Chrysler 300, I felt really at ease speaking with her. I recently purchased a new 2015 Hyundai, when I received an email from them offering a vehicle exchange program and Paul helped me out. He was really understanding and went great lengths to put me in a nicer, newer vehicle. I’m very satisfied and would highly recommend this business to anybody looking to service their vehicle or simply upgrading! More
Greshan Chrysler Dodge delivers service & Integrity Everyone I met was responsive, courteous, respectful and attentive. They listened to what I said and they responded in finding ways to meet my needs, Everyone I met was responsive, courteous, respectful and attentive. They listened to what I said and they responded in finding ways to meet my needs, without pressure. Mr Benjamin was especially responsive yet he made you feel as if you were family. He carried the day while the others in sales and financed tag teamed with him for a slam dunk delivery. More
Best service ever!!! Stopped after having a bad experience in bend to ask questions. Gary answered my questions honestly and to the point. Gary, Art, and David got the Jee Stopped after having a bad experience in bend to ask questions. Gary answered my questions honestly and to the point. Gary, Art, and David got the Jeep we wanted and had everything ready for us when we got there from LaPine. We got there at 9:00 am and were driving out at 9:54. In the time we were there we signed all the paperwork, Art did a rundown on how to use the computer, and they were all there to thank us as we were leaving. There was no hidden surprises. So impressed More
Very unprofessional manager Over promised and under produced. The communication was horrible. Manager Eric yelled at my wife after his staff made errors. Worst experience ever an Over promised and under produced. The communication was horrible. Manager Eric yelled at my wife after his staff made errors. Worst experience ever and will continue give negative feedback about this dealership. More
Amazing customer service Paul Johnson was an amazing employee. He listened to our needs and never once did I feel pressured to buy. This entire dealership feels like a family, Paul Johnson was an amazing employee. He listened to our needs and never once did I feel pressured to buy. This entire dealership feels like a family, and I will buy another car from here in the future. More
Great experience Really enjoyed working with Brian...he was open and easy to work with. He was honest about what they could and couldn't provide when it came to what w Really enjoyed working with Brian...he was open and easy to work with. He was honest about what they could and couldn't provide when it came to what we wanted. Brian's low pressure approach and focus on just answering our questions was a welcomed change from our experience with other dealers. Next time we're in the market...I'll look Brian up. More
Transmission Service I brought my 2005 Dodge in for a binding steering column shift lever and regular transmission service. The shift lever works better than when it was n I brought my 2005 Dodge in for a binding steering column shift lever and regular transmission service. The shift lever works better than when it was new. However, the transmission developed a leak at 6,300 miles from the repair. I returned the truck back to Gresham Dodge with the expectation of them fixing the leak under repair warranty. Upon inspection, the technician Dan, advised that the pan was leaking and a possible crack in the overdrive case. The repair was $$$. After reviewing the repair bill with my Service Adviser, I asked to speak with the Service Manager. The Service Manager, Kevin understood my position and after discussing the repair issue with the Technician Dan, handled the repair under policy. The professionalism of the Technician Dan was very much appreciated. He explained what the issues were and his steps in the repair. The Service Manager Kevin, listened to my concerns and understood my position. I was very pleased that we could come to a positive resolution. I would recommend Gresham Dodge Service. More
Straight Forward Approach I appreciate the direct pricing and competitive interest rates. I shopped around a lot before I bought my vehicle and definitely experienced less dram I appreciate the direct pricing and competitive interest rates. I shopped around a lot before I bought my vehicle and definitely experienced less drama at Gresham Dodge. Pat is the man! More