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Gresham Chrysler Dodge Jeep Ram

Gresham, OR

4.5
1,141 Reviews

855 NE Burnside St.

Gresham, OR

97030

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Showing 1,141 reviews

July 17, 2018

No pressure Everyone was friendly and patient. There were add on we wanted but didn’t pressure us to get them and made suggestions of how to get the add ons witho More

by Islanddream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flash, Luke, I can’t remeber the finance manager.
July 15, 2018

Great Customer Service - Small Dealership/Inventory Customer Service Great. Dealership/Property/Inventory seemed small. Prices listed on autos seemed extremely high. Almost scared me away. But with all More

by karlaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Dan, Luc
July 14, 2018

All my expectations were met Salesman Tony Jackson was great. Really went the extra mile to get the deal done. My only complaint is scratches on the paint. When that is fixed,I ca More

by Wharfrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
June 15, 2018

New car purchase By far the easiest car buying experience i’ve had in a long time. My experience was smooth and painless. I highly recommend Gresham Dodge More

by dakota2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania Knight
March 26, 2018

Our great Sales Consultant Tim Garcia has been the best sales consultant we’ve ever had. I can guarantee you that he is the most compassionate, understanding, and easy to work w More

by Jbmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Garcia
Apr 13, 2018 -

Gresham Chrysler Dodge Jeep Ram responded

Congrats on the new vehicle! Thank you for the great review.

February 18, 2018

From bad to good This could be a short story. Seriously! But I’ll try and make sense of it in a short version. I live inBoring Oregon. So this place was the most conve More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Flynn
February 10, 2018

Warning I'm writing this review as a warning to others. I never write them but I felt obligated to do this one. I wud hate for what happened to us to happen t More

by Susan
Recommend Dealer
No
Employees Worked With
Joe
Feb 13, 2018 -

Gresham Chrysler Dodge Jeep Ram responded

Susan Popma, you have not done business with us and have no right to give a review. Your mother Christine Popma purchased a Wrangler that had an issue that we repaired after the sale. She was not happy with her purchase and after owning the vehicle for close to a year asked us to buy it back from her. We agreed on a figure that was obviously less than the full purchase price as she had owned the vehicle for some time. If your mother would like to talk more about her experience, she can contact me directly at joe@dodgeofgresham.com or 503-666-2277. - Joe Leavitt, GM

February 07, 2018

Response to Joe Leavitt's response, to my complaint Joe, ur response asked that I call u to further discuss what happened. All u wanted was to see if u could help me with purchasing a car. I feel u wr More

by Christine Popma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Leavitt
Feb 13, 2018 -

Gresham Chrysler Dodge Jeep Ram responded

Christine, you purchased a Wrangler that had an issue that we repaired after the sale. You were not happy with your purchase and after owning the vehicle for close to a year asked us to buy it back from you. We agreed on a figure that was obviously less than the full purchase price as you have owned the vehicle for some time. If you would like to speak further, you can contact me directly at joe@dodgeofgresham.com or 503-666-2277. - Joe Leavitt, GM

Feb 13, 2018 -

Christine Popma responded

You just don't get it. First of all I had the Jeep 6 months which is when I found out it had been in a substantial wreck. All of a sudden things started making sense. It took me 6 months to resolve all the safety issues this vehicle had, and I would bet they were all related to the wreck. Once I realized why I was having so many issues and there had been a wreck, I immediately started working with your dealership to get me out of this dangerous vehicle. I no longer felt safe. I understand you really only care about your bottom line and will never make it right for me. That vehicle should never have been for sale and I'm sure it wouldn't have been if your service department had inspected it properly. Since it really should never have been for sale, and I'm the sucker who bought it, the least you should have done was apologize for missing the structural issue, the traction light, and the seat belt light. U should have been happy to give me a full refund. Im just glad no one was hurt and that I kept insisting something was wrong. Your service department didn't even find the structural issue when I brought it back in, I had to go to a better shop. You should consider having someone else do your inspections. You obviously don't think you should do what's right, so continuing this back and forth conversation is pointless. No need to respond unless someday you see the big picture and decide to pay what you owe me.

January 28, 2018

Vehicle purchase This was by far the very best experience I have ever had buying a vehicle. Very helpful, personable, and completely awesome service by everyone invol More

by Darn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad Boyko
December 15, 2017

best sales buy ever worked with Vlad and Gary, what a team no pressure. Just great service. I would highly recommend this dealer to friends or family anytime. Good job! More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vlad and gary
Dec 16, 2017 -

Gresham Chrysler Dodge Jeep Ram responded

Thanks for choosing our dealership & congrats on the new vehicle! - Joe Leavitt, GM

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