Gresham Chrysler Dodge Jeep Ram

Service department is horrible Worst service I have ever received. Was in over a month ago they were supposed to order parts and call me and never did. Dropped car off to have the s Worst service I have ever received. Was in over a month ago they were supposed to order parts and call me and never did. Dropped car off to have the service completed said I would get a call that day and did not. Called the next day to be placed on hold for 20 minutes and being sent to voicemail after ten minutes each time to call back and leave a message with another person. Finally get a call back to hear they had not looked at my car yet and would get a call when the tech came back from lunch. Three hours later still no call. I'm not even expecting my car to get done that soon but not getting calls and being updated when they say they will is the opposite of what a "service" department should offer. Go elsewhere if you expect service More

Grandmas new Jeep I had a wonderful experience working with Doug. He was very helpful. This was my dream car Jeep Wrangler that I have wanted since I was 16. Thanks so I had a wonderful experience working with Doug. He was very helpful. This was my dream car Jeep Wrangler that I have wanted since I was 16. Thanks so much. More

Service center is horrible. Almost impossible to get someone from the service department to answer their phone. Charged me $130 for a check engine light and they couldn't figure Almost impossible to get someone from the service department to answer their phone. Charged me $130 for a check engine light and they couldn't figure out the issue. Had the same problem I brought it to them before turns they said they couldnt figure it out and i should buy a new battery from them for $300, out it was just the battery going bad. I bought a new battery at battery exchange for $156 More

Great customer service! I recently graduated from college and was searching to lease a car of my own. I contacted many dealerships but was blown away by the customer service I recently graduated from college and was searching to lease a car of my own. I contacted many dealerships but was blown away by the customer service provided at Gresham Chrysler Dodge Jeep Ram! Doug helped me find the perfect vehicle for an affordable price which is exactly what I asked for! I would highly recommend this center! More

Ordered wrong part; worst dealer in PNW If you call: expect to be transferred at least 3 times and talk to 4 different people. Worst dealership ever. Simple service takes hours. They've or If you call: expect to be transferred at least 3 times and talk to 4 different people. Worst dealership ever. Simple service takes hours. They've ordered me incorrect parts costing hundreds more than the initial quote. Horrible, slow service. Horrible, slow people. More

Very Happy Purchaser The Sales team of Herman, Mike & Doug were courteous, respectful, and polite. I got what I wanted and felt I made a good deal on my 2017 Dodge Journey The Sales team of Herman, Mike & Doug were courteous, respectful, and polite. I got what I wanted and felt I made a good deal on my 2017 Dodge Journey. I tried out several models, 2 makes, and test drove, adjusted seats, tested moving parts & computer's ease of use. Lots of honesty, good discussions on my questions and extremely personable. Great experience! More

Worst car buying experience ever! no stars! Tried to sell it at a higher price than the internet price. They made us feel like we wasted their whole day when we only looked at 2 cars. Made us wa Tried to sell it at a higher price than the internet price. They made us feel like we wasted their whole day when we only looked at 2 cars. Made us wait for hours with our two young kids while they fiddle farted around. We said we only had till 5 cause our credit union closes and they stalled till way after 5 to try to get us to use their banks. The place was empty yet they kept telling us there was 2 people ahead of us. We left exhausted and with a horrible taste in our mouth. Will not recommend to anyone! Go to suburban Chevrolet in sandy if you want to buy a car! More

Worst service department experience of my life Absolutely the shadiest service department I have ever visited. Absolute nightmare dealing with this place; 6 months of trying to fix my Jeep. So-call Absolutely the shadiest service department I have ever visited. Absolute nightmare dealing with this place; 6 months of trying to fix my Jeep. So-called Service adviser Keith Weisberger is a fraud and attempts to rip off customers with parts they don't need. Service manager Steve Becker is a snake oil salesman at best. Been here several times with transmission issues they have been paid to fix, but have not been able to repair. They've been paid over $3000 and now refuse to repair the Jeep and refuse refund. This service department put me through the third degree and drug me through the gravel. Absolute worst service department I have ever been to; cannot emphasize that enough. Will be reporting to Better Business Bureau and filing complaint with Attorney General. PLEASE TAKE YOUR HARD EARNED MONEY ANYWHERE ELSE!!! Don't wait until it is too late, and read the other reviews. I wish I had. I love American cars and mostly buy American, with occasional European, but no wonder American car companies are going down the drain; because of xxxxxxxx like these people. It also seems like a lot of their '5 star' reviews are fake... CONSUMER BEWARE! More

Waste of time So I go in to see about trading in my car for a new one. Everything goes fine then they tell me they can't do it. I get a call back next day saying So I go in to see about trading in my car for a new one. Everything goes fine then they tell me they can't do it. I get a call back next day saying they can make it work so I go in and they start talking poorly about my trade right in front of me. The at the end of it treid asking me for more money!!! I wasted all my time going out there to be talked about and humiliated never will ever buy a car from Dodge after this. More

Jeep Trailhawk I don't write reviews good or bad very often. So the fact that I'm taking the time to write this one means I was blown away by the amazing service I r I don't write reviews good or bad very often. So the fact that I'm taking the time to write this one means I was blown away by the amazing service I received while searching for my new car. I went in looking to trade in my 2015 Jeep Cherokee Trailhawk which had some software issues for a jeep patriot. I just wasn't feeling the Patriot at all. I absolutely love everything about the Trailhawk and didn't think a new one was a possibility for me. Well Caleb my salesman and Gary made it happen and I couldn't be happier. They did all they could for me from getting me a deal on my trade in to making sure I was comfortable with my new purchase. Even Easton from the Service department came out to make sure everything was going well for me. Thank you Caleb, Gary M., Gary C. and Easton. Best car buying experience ever!!! More