Gresham Chrysler Dodge Jeep Ram

Wonderful experience every time .The best dealership to bu The best dealership to buy a new or used vehicle. It's always a pleasure to do business with Gresham Dodge. The people are friendly and fast and real The best dealership to buy a new or used vehicle. It's always a pleasure to do business with Gresham Dodge. The people are friendly and fast and really do look for the best deal for you to make you happy. Their service department is great also I will be a customer for life thanks Dustin and Tonya, and all the finance people thank you so much for a great experience More

Lots of promises and no delivery We bought a used Dodge Ram pickup with 4500 miles on it. After we paid for it and did all the paperwork we were given one key. We were told that whe We bought a used Dodge Ram pickup with 4500 miles on it. After we paid for it and did all the paperwork we were given one key. We were told that when it was traded in it only included one key. I said I definitely wanted them to give me two keys, especially since we had paid a premium for the vehicle. The salesman promised to get us a second key. When that didn't happen, over the next year we spoke with four other "managers" who promised they would get us a key. Not one even returned a call to us. We will never buy another vehicle from them nor have we serviced with them and never will. What a ridiculous lack of service. More

Service Department-Service writer Been there twice to get an inspection. No one in a real big hurry to help you. Turned away at the door. So business must be good since they don't n Been there twice to get an inspection. No one in a real big hurry to help you. Turned away at the door. So business must be good since they don't need anymore.... More

Great Service Make sure you work with Jeremy! he is great. A real straight shooter that will tell you what you need and what can wait. Great service! Make sure you work with Jeremy! he is great. A real straight shooter that will tell you what you need and what can wait. Great service! More

Unethical incompenent repair service Took my truck into this dealership 3x starting end of June 2016 for what was thought to be a TCM (Transmission Control Module) problem my personal mec Took my truck into this dealership 3x starting end of June 2016 for what was thought to be a TCM (Transmission Control Module) problem my personal mechanic was unable to resolve after two months of trying. This dealership found a code P0931 which has to do with the gears (transmission). I told them what I had read on dodge forums and gave them history of the cluster panel lighting serv 4x4 and intermittent engine shut down and immediate restart problems I was having while driving. I had recently had the alternator and battery replaced by my mechanic. I spent over $1300 and made 3 trips and the the TCM issue I mentioned I had read about was never addressed. Instead they replaced the battery, alternator and cables. Never touched or researched the P code (Powertrain aka: transmission). The truck completely failed about a month later I towed it to another dealership who had the same codes and immediately tested the transmission. $1000 more later they found the TCM sensor was bad, replaced and fixed my problem. I contact upper management at the first dealership and they refuse to explain why they never addressed the transmission codes and why it took 5 labor hours to install a battery, alternator and battery cables. They claim they earned their money. I am not a mechanic but I can understand that a P code means powertrain.. not alternator or battery. They also never returned or credited me for a core charges on the alternator or battery they replaced and I didn't need to begin with. This dealership DOES NOT listen to their customers when they tell them they want certain things checked out they spend your money on things that don't need fixed. My mechanic check my battery and swapped out the alternator two weeks before hand.. nothing wrong but was done for preventive just in case and at no charge. He's willing to confirm this. This Dodge dealership service dept. totally ripped me off. I'm 56 and female maybe that had something to do with it. More

good experience went and got a 2016 dodge charger rt from them and my experience from the beginning to the end was 10 out of 10 from negotiation to to getting the pay went and got a 2016 dodge charger rt from them and my experience from the beginning to the end was 10 out of 10 from negotiation to to getting the payment i wanted and rate was better then i expected these guys really treated me good from the salesman Taylor to the sales manager garry even the fiance guy got us in and out quick i forgot his name i bought a key they programmed it for me free and had a ding on my roof fixed it for free and got me a car rental on them didn't pay anything first time buying a car from them i would definitely go back if im in the market for another car one more thing they didn't low ball me on my trade they paid it off no negative went into the new car if you go their i would definitely ask for the people i worked with their the really hooked me up More

A good experience We bought a 2014 Ram 3500 from Tim Garcia at Gresham Dodge. Although it was a used truck, Tim and the service dept. went the extra mile to make sure t We bought a 2014 Ram 3500 from Tim Garcia at Gresham Dodge. Although it was a used truck, Tim and the service dept. went the extra mile to make sure that they took care of us. I would recommend Gresham Dodge to anyone. More

Bait and switch I was told over the phone that the deal we had worked on would work when I got there their prices were totally out of line a basic bait and switch if I was told over the phone that the deal we had worked on would work when I got there their prices were totally out of line a basic bait and switch if you need to buy a ram truck don't buy it there More

Worst experience ever This was the worst car buying experience ever. VERY incompetent finance people. Refused to give listed sale price. They said they can only give the sa This was the worst car buying experience ever. VERY incompetent finance people. Refused to give listed sale price. They said they can only give the sale price if we take wholesale for the trade in. If we want more for the trade then we need to pay retail for the new car. Sent a check for the taxes and told us to get the plates ourselves cause "that's just how we do things". Would not re-write the loan to lower our payment when they found out our payoff on the trade was a lot less unless we bought a warranty. HORRIBLE CUSTOMER SERVICE, SHADY DEALINGS, WORSE THAN DICK HANNAH!! Don't buy a car here unless you enjoy being bent over. More

Worst car shopping experience If your into sales men double talking, ripping you off, and wasting your time.. This might be your dealership, for the rest of us worst experience I h If your into sales men double talking, ripping you off, and wasting your time.. This might be your dealership, for the rest of us worst experience I have had. Went in to buy a Cherokee possibly, and after over a hour of sales people not being honest, we found on their website it was being offered for a price, their final offer was what they listed it for plus some extra mark up. Ohh and hey offered half of blue books "fair trade in value" on our car. What a waste of time, and frustrating experience. I will make a special point to waste more time letting people know how dishonest they are. You don't have to waste hour or more of time to say we won't make a deal or negotiate. More