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Gresham Toyota

Gresham, OR

4.5
638 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 638 reviews

April 26, 2024

Took my 2010 truck in for an oil change, was told that I needed $3,400 in repairs and they would send a video showing the leak. They said the oil change techs couldn't identify the leak, that I'd need to pa More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal
Apr 30, 2024 -

Gresham Toyota responded

Marci, thank you for taking the call from our Service Manager. I'm glad to hear the you and he were able to discuss the situation and have hopefully come to an agreement for a resolution. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

April 22, 2024

Worked with Michelle to purchase my new Camry: her first sale! She was very helpful, answering my questions and fetching me coffee and snacks when my sugars dropped! Thank you for your detail and care. More

by Radford Parsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle (sales)
Apr 22, 2024 -

Gresham Toyota responded

We're delighted to know that Michelle was able to assist you with your new Camry purchase at Gresham Toyota. It's great she could provide the care and attention needed during your visit, including a much-needed coffee break! Thanks for sharing this positive experience.

April 22, 2024

All service advisors I have worked with have been uniformly courteous and helpful. I really appreciate availability of loaners. Very good service to my vehicle. Planning to purchase used Toyota soon. More

by billt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer
Apr 22, 2024 -

Gresham Toyota responded

We're glad to know our service advisors at Gresham Toyota have been helpful and courteous! We appreciate your feedback about the loaner cars, too. Looking forward to assisting you with your upcoming used Toyota purchase.

April 21, 2024

They are easy to schedule with, friendly, knowledgeable and professional. Their service is great and they finish on time More

by Lois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Lazaro
Apr 22, 2024 -

Gresham Toyota responded

Lois, we're glad to know you found our team at Gresham Toyota friendly and professional. We always aim for efficient service! Thanks for your review.

April 20, 2024

Courteous staff and helpful. Very accommodating and friendly which is rare these days. I will be back. Thank you More

by jfogelbigtimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 22, 2024 -

Gresham Toyota responded

We're glad to know you had a positive experience with our team at Gresham Toyota! We look forward to seeing you again in the future.

April 20, 2024

They did the car service even though my appointment had not been put on there's More

by Clintesther139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Apr 22, 2024 -

Gresham Toyota responded

We're glad to hear our team could assist you despite the scheduling confusion. Thanks for choosing Gresham Toyota!

April 19, 2024

I have been coming here for about 6 yrs now. Very good service from service and great customer service More

by Pamma
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tristan, service rider
Apr 21, 2024 -

Gresham Toyota responded

Pamma, we're so glad to know you've been with us for six years at Gresham Toyota! We appreciate your loyalty and are always here to provide great service. Thanks for the review!

April 18, 2024

Allie was great. She made the whole thing a breeze. She knows her stuff and I felt really confident in Toyota service. More

by whbalch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Apr 19, 2024 -

Gresham Toyota responded

We're glad to know that Allie made your experience at Gresham Toyota a breeze and helped you feel confident in our service. Thanks for the positive feedback!

April 16, 2024

Great service, Brandon was very helpful. He made sure I knew what was done and what still needed to be done. They did run a bit long but they have a nice waiting area. More

by imberog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
Apr 16, 2024 -

Gresham Toyota responded

We're glad to know Brandon was able to provide you with great service at Gresham Toyota. We appreciate your patience and understanding about the wait time. Thanks for leaving a review!

April 16, 2024

Very good service department doesnt pull a bunch of ba like some dealers do. Josh is a great service advisor More

by xandervolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, John Volk
Apr 16, 2024 -

Gresham Toyota responded

Xandervolk, we're glad to know you had a positive experience with Josh and our service department at Gresham Toyota. Thanks for the feedback!

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