Gresham Toyota

I recently purchased a 2011 Scion from Travis Dusenberry. I am more than pleased with his outstanding customer service. He was very straight forward professional and knowledgeable about my vehicle and I appr I am more than pleased with his outstanding customer service. He was very straight forward professional and knowledgeable about my vehicle and I appreciate the time he took to explain my options and most importantly he never pressured me to buy. He spoke very sincerely and was patient as I took my time in making my decision. Jose Escandon who handled all my financial paperwork was quick and explained everything clearly. He was also straight forward and personable I felt very comfortable dealing with him. Since my purchase I have been back to visit Gresham Toyota to have some extra accessories added to my vehicle and Travis was there to ensure all transactions went smoothly. I also got the pleasure of dealing with Jill Kelly in the service department who is an absolute doll, she was very friendly and personable and understanding to my needs. The “team” at Gresham Toyota ROCKS!!.. Thank you, for the excellent customer service and providing a comfortable environment. I cannot express my gratitude enough!!.. This has been the most enjoyable buying experience ever and Travis has been a pleasure to deal with and has gone above and beyond to fulfill my needs and I appreciate his exceptional customer service and respect. I will definitely share my experience with family and friends, when they’re in the market for a new vehicle. ..Oh and I almost forgot to mention. I’m absolutely in Love with my new car. It runs smooth, looks good and is sooo much fun to drive and I feel I paid a fair price. Thanks again Gresham Toyota!!.. Sincerely a satisfied happy owner of a “NEW” Scion tc Thanks a million - Ray More

I have worked as an employee for other dealerships in the past and I know what sales expects of the sales staff. The frienliness and professional manner I was treated with will keep me a Gresham Toyota cust past and I know what sales expects of the sales staff. The frienliness and professional manner I was treated with will keep me a Gresham Toyota customer for years to come. When we came on the lot we timed the sales staff to see how long it took them to greet me, as I am a women it is often hard to be taken seriously at a dealership but not at Gresham Toyota. I came on the lot with a pre-approved loan and was ready to buy. Travis sold me on a lease instead of a used car and I couldn't be happier. Yes all the standard dealership protocals were in place but all the staff were nicer than they had to be and I really enjoyed my experience. I will encourage other family members to buy from Gresham Toyota and let me tell you my family buys alot of cars!!! thank you Travis & Katrina for making my Toyota purchase better than any of the Toyota commercial on TV. More

My fiance and I had been woring with Travis for many months while we tried to decied exactly what car we wanted. Travis kept us informed of specials and new cars that were arriving. When the time came t months while we tried to decied exactly what car we wanted. Travis kept us informed of specials and new cars that were arriving. When the time came that we found that perfect car for us Travis was very diligent in helping us make it happen! Thank you so much Gresham Toyota! More

i purchased a used 05 subaru legacy from gresham toyota. when the vehicle was traded in it needed 2 new tires. so they replaced the worn out tires. well theres a problem with that. after i purchased the veh when the vehicle was traded in it needed 2 new tires. so they replaced the worn out tires. well theres a problem with that. after i purchased the vehicle i took the car to les schwab, where they informed me that you have to have the same tires all the way around or you run a risk of destroying your transmission and other parts. so i called the tire factory and sure enough they were right. so i went in to gresham toyota to inform them of the problem they offered to get me thier price on the same tires ($200)at the tire factory, i thought great so i called the tire factory and found out that if i had just walked in off the street it would have cost me $214. wow great thanks gresham toyota. so i called and spoke with Ken H for a second time and informed him that they didnt even get me a deal and that it was thier mistake and i am paying for it. Ken spoke with his boss and called me back and informed me that they couldnt and wouldnt do anything. well thanks guys, i now get to go and spend $200 when i dont have that kind of money. i have lived in gresham my whole life and have heard that they are family owned and all well i have my own family to take care of and i see that they dont care about thier customers. so thank you gresham toyota, i will pass the word of how you guys have screwed me over. More

Tommy contacted me by email shortly after I had solicited a quote for a new Tacoma through edmunds.com. After communicating with several dealer/sales people I came to realize exactly what I wanted in my new a quote for a new Tacoma through edmunds.com. After communicating with several dealer/sales people I came to realize exactly what I wanted in my new Tacoma and Tommy was able to secure one for a price that I was happy with. Since getting the truck I wanted involved a Dealer Trade, Gresham Toyota wanted a $500 dollar deposit. I paid the cashier and Tommy brought me a contract for the new truck with the VIN listed. I noticed that the total due didn't seem to include my $500 "deposit." Tommy "remedied" this by including the $500 manufacturers discount that was current at the time I was purchasing. This "glitch" was remedied, but did require some vigilance on the customer's side. Overall, the experience buying a new car from Gresham Toyota and Tommy Johnson was easy, relaxed and enjoyable. I wasn't even pressured into any extras in the finance office! A first for me. I love my Tacoma and will definitely use Gresham Toyota in the future. More

I had a very good experience at Gresham Toyota when it came to buying a used Tundra. Hector stood behind his word when to came to working out my concerns, with all of the details with sketches in the pain came to buying a used Tundra. Hector stood behind his word when to came to working out my concerns, with all of the details with sketches in the paint and missing components. All in all I am very satisfied with the total experience. I would like to thank every one involved with my purchase and I will defiantly refer friends to Gresham Toyota. Thanks again Michael Moore More

Larry is very good at his job and easy to work with, we never felt pressured to buy and we were allowed to take the car on test drive that included city and freeway. Larry was more than willing to check on never felt pressured to buy and we were allowed to take the car on test drive that included city and freeway. Larry was more than willing to check on previous ownership and get us a copy of the carfax report. Larry has an easy going personality and it was actually fun to buy a car from him. Jose worked with us in finishing up the paperwork and was able to get us better, much better interest rate, than what we walked in the door with. He is quick, well organized and had the paperwork done in short order. I really appreciated the phone call from Jose telling us that everything was done and the final approval on the financing was received. Between Larry and Jose, we got the car we wanted at a great price and a really great interest rate and the car buying exeperience was one of the best I have ever had. More

I had a good experience buying a new truck from Gresham Nissan. I knew that I was going to be buying a new truck soon and emailed a few dealers. The first and best quote was from Lonnie Timmons so I went Nissan. I knew that I was going to be buying a new truck soon and emailed a few dealers. The first and best quote was from Lonnie Timmons so I went to see him. I had a friend buy a couple cars from Gresham (turns out Lonnie sold one of them to them) and they had a good experience so I felt comfortable with Gresham Toyota. Anyways, the experience was good, Lonnie was very pleasant and I was in and out in only a couple hours which is nice. Lonnie was very knowledgeable with the models and I hope he is around when it is time to buy my next truck. A nice touch was a follow up phone call the next day from Lonnie making sure that everything was good with the new truck and he ask if I had any questions. More

My sister & I were both looking to buy a new car & Dan Roemmich was the employee that helped us. He was wonderful to work with. We told him what we wanted & he really worked hard to get us both a new ca Roemmich was the employee that helped us. He was wonderful to work with. We told him what we wanted & he really worked hard to get us both a new car at the same time. He was never pushy & really listened to us (which is rare for a salesman). After we got our cars, he was constantly in touch with us to make sure everything was ok & always answered any questions we had promptly. I would highly recommend him to coworkers, family & friends. I have his card & have been passing them out because he is an exceptional salesman & someone that I would want my friends to go to when buying a new car. I would give Dan Roemmich the highest rating possible. More

I started by telling Hector that I was looking to rebuild credit and what range I was looking in. He immediately took me to cars that were in my range rather than trying to bump me up. The first car he showe credit and what range I was looking in. He immediately took me to cars that were in my range rather than trying to bump me up. The first car he showed me was the one I ended up being the most interested in. I said to him that it would look great with tinted windows. The tinted windows became part of the final deal. He also got the price down a bit from what was already a good deal. I felt like he did his best to taker care of my wants and needs. Its rare you can say that about a used car saleman:) Jose was very personable. By the time I get to the paperwork, I really just want to get through it and drive my new vehicle. He was good at getting through it relatively quickly. He got right down to what I wanted as far as further coverage for my car and he got my interest rate down by almost half. These guys rock! I cant wait til I can go back to get my new Tacoma, fully loaded. I have already told several friends about my experience. Thanks from a current and future customer, Bill More