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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,400 Reviews

1,400 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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October 08, 2021

Jonathan was very friendly and got me in and out as quick as possible. He is always so helpful and listens to my concerns with my car. More

by Amerboy2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

October 07, 2021

Mike saved the day!! My gas pedal sensor wasn't working. If you pressed on the pedal sometimes the car would go and sometimes nothing. Completely unsafe to drive. The gas pedal sensor was under warranty and More

by Cyber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything!

October 07, 2021

The technician told me what the problem was,How long it The technician told me what the problem was, How long it would take to resolve, arranged for a car to take me home and take me back to the service ce More

by MJCONROY1987@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

October 06, 2021

I spent 500 bucs and my car is worse than before...I spent 3000 trying to get my car fixed Chevy has never fixed my car More

by Raanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience at our dealership. Please feel free to reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to address any questions or concerns you might have. 

October 05, 2021

The best service writer i have ever experienced my service repairs are always on time people kind jonathan great More

by Dendangate 629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

October 05, 2021

always a pleasure to deal with your service department. Jonathan is a wonderful service writer. always aims to please. More

by Joanne_Polito
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

October 05, 2021

Took an hour to drop off the car for a scheduled appointment. Then at 6pm they didn’t do a thing to the car. Waste of time! More

by Gvanhorn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

October 01, 2021

Kept my car so long it almost cost me my job everyday was something new felt like I was getting the run around More

by Bigbossb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar
Oct 04, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

September 30, 2021

Difficult to communicate as messages are often not returned. No coordination between departments. Quotes are deceptive. More

by Kellerkansascity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to name individuals
Sep 30, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

September 30, 2021

Poor communication, no car wash at the service and car not fixed, i have to go back for the same thing. More

by Lourdes acuna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Sherota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Lourdes, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com to discuss this further.

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