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Grieco Chevrolet Fort Lauderdale - Service Center
Ft. Lauderdale, FL
1,397 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,397 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center
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December 18, 2020
We own our 4. Volt and hat some bad experience with the service. Our 2013 Volt was twice in service for a battery problem and twice we had the car for over a month by you. For Tuesday we had an appointment service. Our 2013 Volt was twice in service for a battery problem and twice we had the car for over a month by you. For Tuesday we had an appointment for our 2017 Volt and on Thursday I got a call that the car just went for an inspection. 2 days the car was in the dealership and nothing was done on it. Today it’s Friday and we don’t know what’s going on. In the last 4 years we purchased 4 cars in your dealership and that’s how you care about your customers. Good luck with future business. If we would be like you to our customers we would be out of business. We also own a Tesla since 2 years and I think you should learn from the best, Thanks for bad service. Best regards Yves Putz More
by YVPU9
Verified CustomerEmployees Worked With
December 18, 2020
Wonderful waiting area. Very clean. Fresh coffee machine, hot chocolate etc, and complimentary cold bottled water. Great parts counter guy too. Comfortable. Thanks, Nice car wash too! Service Manager is ve hot chocolate etc, and complimentary cold bottled water. Great parts counter guy too. Comfortable. Thanks, Nice car wash too! Service Manager is very professional, fair and reasonable. More
by CHRISTOPHER30
December 18, 2020
Jonathan was great. Looked at my car and immediately saw the problem. Wish i had seen him on Friday when I first brought it in. the problem. Wish i had seen him on Friday when I first brought it in. More
by Tjf1950
Employees Worked With
December 17, 2020
It is always an outstanding experience when I visit this dealership for service. The employees are friendly, knowledgeable, and extremely professional. The only thing that I would recommend is to offer cust dealership for service. The employees are friendly, knowledgeable, and extremely professional. The only thing that I would recommend is to offer customers complimentary car washes with their service. Aside from that, I would not change a thing. More
by Richarde85
Employees Worked With
December 17, 2020
my car needed an upstream O2 sensor. I was quoted almost my car needed an upstream O2 sensor. I was quoted almost $600 to remove and replace it. A direct replacement part from Bosch at AutoZone cost $60 wit my car needed an upstream O2 sensor. I was quoted almost $600 to remove and replace it. A direct replacement part from Bosch at AutoZone cost $60 with tax. It took me 20 minutes to replace it. Most of that time was just getting to the electrical connection to unplug the old one. How you can attempt to charge me almost $600 for a repair that takes less than a half an hour and consists of unscrewing and unplugging an O2 sensor, then plugging and screwing it back in. Telling me an O2 sensor is something related to the Voltec system and only a Voltec certified mechanic can service it is disingenuous at best and insulting as well. It's part of a 1.4 liter GASOLINE ENGINE. Did Jonathan think I don't know ANYTHING about my car? I'll come to you when I need the Voltec system serviced, if not, I'm sorry but I can't use a service department that over charges for minimal repairs. More
by Surfbass
Employees Worked With
December 17, 2020
The worst service experience ever. They booked me at 9:00, said I have one hour, said they they were busy and it’ll take two hours, said OK. 10:45 saw my car drove by a service guy, asked if it was fini 9:00, said I have one hour, said they they were busy and it’ll take two hours, said OK. 10:45 saw my car drove by a service guy, asked if it was finished, said no I’m starting !! Said to Ruben, you’re kidding. Give me my car back and this was the last time they see me. By the way, waited 3 appointments for a part which is a recall part needs to be changed, never had a call back and the part is still no installed on my car. The worst, I said. More
by Up
Employees Worked With
Ruben Perez
December 17, 2020
Very friendly fast service and a clean car. Thanks Had Very friendly fast service and a clean car. Thanks Had 12:30 app took my car right on time clean waiting area and everyone had on masks and social Very friendly fast service and a clean car. Thanks Had 12:30 app took my car right on time clean waiting area and everyone had on masks and social distancing was practiced More
by BLONDIEBLUEIES
Employees Worked With
December 16, 2020
Absolutely the best service I could of imagined. Have new 2020 corvette I bought on line and was treated like royalty - look forward to going back. Michael went out of his way to direct me to the best corve 2020 corvette I bought on line and was treated like royalty - look forward to going back. Michael went out of his way to direct me to the best corvette guy around. More
by Joejonesftl
Employees Worked With
December 16, 2020
Great corvette service Jonathan is a great service agent really knows corvettes and knows his customers. Had to install a new driver side seat cover did a great job really knows corvettes and knows his customers. Had to install a new driver side seat cover did a great job More
by Frankterzo01
Employees Worked With
December 16, 2020
I have had my truck to multiple dealerships to assess a problem with the engine light coming on and the truck running a little rough on occasion. I have been given ridiculous assessments, and others not be problem with the engine light coming on and the truck running a little rough on occasion. I have been given ridiculous assessments, and others not being able to figure out what the problem may be as it is intermittent. Jonathan at Greico Chevy was professional and responsive, getting the problem with my truck taken care of, finally, More
by SpencerZ71
Employees Worked With
