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Grieco Ford of Fort Lauderdale

Fort Lauderdale, FL

2.8
256 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Thank you for considering Grieco Automotive Group and we look forward to serving you for many years to come.
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1333 N Federal Hwy

Fort Lauderdale, FL

33304

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Showing 256 reviews

May 17, 2024

Absolutely the best customer service. I utilized the valet service for the first time and it was such a great experience. Everyone is so helpful, polite, and professional. If you are a More

by KCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Grieco
May 10, 2024

Grieco Ford is top notch! Purchased three vehicles so far and will continue to do so. Service department has yet to disappoint. I won’t go anywhere else! More

by Miamicoralco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
March 28, 2024

Brought my car in for a brake job. They did unnecessary work, left a part off and improperly installed two brake calipers. Six months later, I had to do the brakes again due to uneven More

by barnacleboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Brownell
Mar 29, 2024 -

Grieco Ford of Fort Lauderdale responded

We offer a 2-year unlimited mileage parts and labor warranty on our work. Provided the vehicle comes back to us for inspection not another shop for warranty repairs if you have a concern. You voided that warranty when you disassembled and replaced the brakes on your own without giving us the opportunity to properly diagnose , inspect or make repairs to your vehicle.” We have already offered to correct your concern, but you still have not brought the vehicle to us, tampering with the repair and un-assembling work that has been performed voids any warranty available.

Mar 30, 2024 -

barnacleboat responded

On Wednesday Mr Brownell walked out and looked at the subject car in the lot but made no effort to put it on a rack. After that he did not even bother to familiarize himself with our repair or complaints. On Thursday he told me that work was not performed that was obviously billed on our invoice. I was not about to drive my vehicle from Tampa (where I live) to your service shop with the faulty rear brakes you left me with. I'm sorry that I am a better tech than the one in your shop AND the service manager, but I needed to make my wife's car safe. She is a 100% disabled veteran and the Grieco Ford Service department absolutely manhandled and took advantage of her.

Mar 30, 2024 -

barnacleboat responded

The Wednesday visit to the car was so David Brownell could look at ALL the parts removed from the rear brakes (Pads and rotors.) with accompanying photos. They showed obvious signs of improper wear patterns and damage from improper assembly. He bullied my wife and sent her on her way with tears in her eyes. On Thursday I got the same treatment from him. I believed his demeanor was from arrogance and ignorance of how to do a brake job, but looking back, he was just playing dumb. Frustrate and gaslight.

Mar 30, 2024 -

barnacleboat responded

Louis Isquierdo, the General Manager does not seem to be any better. He promised a call back about the situation and then blew us off. Stay away from Grieco Ford of Ft Lauderdale

March 28, 2024

We bought a used F 350 from this dealer on 1/13/24 driving 10 hours from out of state. Edward Vazquez, the salesman, was very good. We had issues getting my plates from SC. The dealership should know More

by Norman Landano
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason Tormo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Vazquez
Apr 02, 2024 -

Grieco Ford of Fort Lauderdale responded

We apologize for the inconvenience and frustration you experienced with the delay in receiving your plates. We understand the importance of providing accurate information and ensuring that our customers have a smooth and hassle-free experience. We sincerely apologize for any inconvenience or disruption this caused to your plans and peace of mind. To address your concerns further, please reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.

December 24, 2023

From my initial inquiry, Grieco was top notch. Regular communication, answered every question. And we’re able to negotiate. Chris costa is an excellent sales person. He made the purchase process s More

by djorda14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We never made contact with him, he didn’t respond
Jan 02, 2024 -

Grieco Ford of Fort Lauderdale responded

We are truly thrilled to hear about the outstanding experience you had at our dealership! Your choice to share your feedback is greatly appreciated, and we value it immensely.

December 21, 2023

Friendly, professional, and respectful staff . Worked very hard to provide the best possible deal possible. More

by Smithj59edward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Grieco Ford of Fort Lauderdale responded

We deeply appreciate your 5-star review! Your feedback holds significant value for us, and we genuinely thank you for it.

November 09, 2023

2024 Vapor Blue Stang I recently had the pleasure of working with Justin(Sales Consultant), his assistant Caroline, and Ronald (Finance Manager), at the dealership, and I can't speak highly enough of th More

by Demi Pearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cohen
Nov 09, 2023 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to provide feedback on your excellent experience with Justin, Caroline, and Ronald! We are delighted that they could facilitate a seamless experience for you. Should you require any assistance in the future, please don't hesitate to contact us.

November 05, 2023

STAY FAR AWAY FROM THIS DEALERSHIP! !!!! It would be impossible for me to list all the issues I have had with this dealership. To start, when I bought my vehicle there, for a couple hou More

by Brettlmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Tormo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Grieco Ford of Fort Lauderdale responded

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Nov 07, 2023 -

Grieco Ford of Fort Lauderdale responded

We apologize for any inconvenience you may have experienced during our visit. The customer experience is of the utmost importance at our dealership and we always strive for excellence. I understand your frustration with the extending warranty but based on what we can see, this was purchased from another dealership. If this was purchased out of state, some exclusions can be part of a premium policy. Every state offers different types of warranties which cover a variety of work. As for the issue with stolen items, I checked with our service associate and when you notified her that $1.25 was missing from the vehicle, she immediately gave you back the money out of her pocket. This is how important that customer experience is to our store. Please contact me directly at lizquierdo@griecocars.com to further discuss as I would love an opportunity to correct this experience.

November 03, 2023

The sales staff and financial officer were awesome! They helped me get a great deal! More

by dtorresahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Zainy
September 24, 2023

My sales man Chris was awesome. Helped to to get the deal I wanted and just great service from whole staff 👌 More

by Lauterdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Grieco Ford of Fort Lauderdale responded

We extend our gratitude for sharing your high-quality experience with Chris. Your business is valued, and we look forward to serving you again soon.

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