Jason Tormo
Jason Tormo at Grieco Ford of Fort Lauderdale
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Jason Tormo

Sales

Grieco Ford of Fort Lauderdale

1333 N Federal Hwy
Fort Lauderdale, FL 33304

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3.3
70 Reviews
3.3

70 Reviews

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70 Reviews of Jason Tormo

March 28, 2024

Dealership Rating
Employee Rating

We bought a used F 350 from this dealer on 1/13/24 driving 10 hours from out of state. Edward Vazquez, the salesman, was very good. We had issues getting my plates from SC. The dealership should know More

by Norman Landano
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Edward Vazquez

Apr 02, 2024

Grieco Ford of Fort Lauderdale responded

We apologize for the inconvenience and frustration you experienced with the delay in receiving your plates. We understand the importance of providing accurate information and ensuring that our customers have a smooth and hassle-free experience. We sincerely apologize for any inconvenience or disruption this caused to your plans and peace of mind. To address your concerns further, please reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.

December 24, 2023

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From my initial inquiry, Grieco was top notch. Regular communication, answered every question. And we’re able to negotiate. Chris costa is an excellent sales person. He made the purchase process s More

by djorda14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: We never made contact with him, he didn’t respond

Jan 02, 2024

Grieco Ford of Fort Lauderdale responded

We are truly thrilled to hear about the outstanding experience you had at our dealership! Your choice to share your feedback is greatly appreciated, and we value it immensely.

December 21, 2023

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Friendly, professional, and respectful staff . Worked very hard to provide the best possible deal possible. More

by Smithj59edward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Grieco Ford of Fort Lauderdale responded

We deeply appreciate your 5-star review! Your feedback holds significant value for us, and we genuinely thank you for it.

November 09, 2023

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Employee Rating

2024 Vapor Blue Stang I recently had the pleasure of working with Justin(Sales Consultant), his assistant Caroline, and Ronald (Finance Manager), at the dealership, and I can't speak highly enough of th More

by Demi Pearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cohen

Nov 09, 2023

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to provide feedback on your excellent experience with Justin, Caroline, and Ronald! We are delighted that they could facilitate a seamless experience for you. Should you require any assistance in the future, please don't hesitate to contact us.

November 05, 2023

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Employee Rating

STAY FAR AWAY FROM THIS DEALERSHIP! !!!! It would be impossible for me to list all the issues I have had with this dealership. To start, when I bought my vehicle there, for a couple hou More

by Brettlmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2023

Grieco Ford of Fort Lauderdale responded

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Nov 07, 2023

Grieco Ford of Fort Lauderdale responded

We apologize for any inconvenience you may have experienced during our visit. The customer experience is of the utmost importance at our dealership and we always strive for excellence. I understand your frustration with the extending warranty but based on what we can see, this was purchased from another dealership. If this was purchased out of state, some exclusions can be part of a premium policy. Every state offers different types of warranties which cover a variety of work. As for the issue with stolen items, I checked with our service associate and when you notified her that $1.25 was missing from the vehicle, she immediately gave you back the money out of her pocket. This is how important that customer experience is to our store. Please contact me directly at lizquierdo@griecocars.com to further discuss as I would love an opportunity to correct this experience.

September 24, 2023

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Employee Rating

My sales man Chris was awesome. Helped to to get the deal I wanted and just great service from whole staff 👌 More

by Lauterdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Grieco Ford of Fort Lauderdale responded

We extend our gratitude for sharing your high-quality experience with Chris. Your business is valued, and we look forward to serving you again soon.

September 08, 2023

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Great service very professional I will purchase my next car from you guys. Thank you More

by yarinoargote7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Lopez and Eduardo Zenni

Sep 12, 2023

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

September 06, 2023

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Employee Rating

Salesman Christopher Costa was amazing I am forward and straight he fulfilled his shoes friendly and professional even finance department was on point awesome car buying experience keep up the good work More

by mattyboy0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher costa

Sep 07, 2023

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

April 24, 2023

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Employee Rating

These people were not happy about the deal the sales guy made. Rather than keeping the deal, they backed out. Not only did they back out, they have not refunded my deposit. It's been over 2 weeks, Louis the More

by Luzzifrank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Fergi salesmen started mess. Louis GM will not fix it and lied about refund

Apr 25, 2023

Grieco Ford of Fort Lauderdale responded

Mr. Luzzi I will again refer to your Credit Card company as your refund was processed by us on April 10, 2023. I have again emailed you a copy of your refund slip. We have already been charged for your refund, you will need to contact them as to why they have not posted to your account as you are the credit card holder, and they will not speak to anyone else because of privacy laws.

Apr 25, 2023

Luzzifrank responded

Once again the receipt only shows you ran the card, the proof is the transaction confirmation number from your merchant services. Why do you refuse to contact them for that confirmation? I've contacted Bank of America and put the charge in dispute and they have given me the credit. I'm not sure Louis as the GM why you don't know how this works, I guess incompetent sounds right. Maybe it was you who trained Fergi your sales guy on how to try and lie to Ford Motor Company about the x and a plans being the same? Looking forward to seeing what Ford does, now that they have all the text messages and emails showing what Fergi tried to do. I guess maybe I'll post them here.

Apr 25, 2023

Luzzifrank responded

I'll make a deal with you, contact your merchant and get the transaction confirmation number from them to my bank, once it's verified that it was done when you said I will remove all of my reviews even including the ones where you refused to honor the deal that Fergi made with me. Deal?

Apr 26, 2023

Luzzifrank responded

They still have not refunded the money. They want to say they did but my bank said no. Louis refuses to contact his merchant services and get a confirmation number of the refund. Eventually the money will be refunded to the bank and when it does I will post that information with the date as well as all emails between myself and all contacts I've been dealing with including Carmela who claimed to be part of the Grieco family. Her cell number is 401-487-5497.

Apr 27, 2023

Luzzifrank responded

Well Louis, Another day without the refund, I've offered you a deal that if you could show a confirmation number from your processing company to my bank I would delete all my negative reviews. You've chosen not to take the offer. Very sad, as I said before my bank has provided me a credit and has made me whole. Eventually you will have to refund the money to the bank, yet you seem to like getting bad reviews and comments and treat people like garbage. The company portrays they are 100% customer satisfaction, except if you screw them on a deal or you try and keep their deposit.

May 01, 2023

Luzzifrank responded

Hey Louis, I talked to Ronald today and schooled him on how a merchant service works and that he needed to contact them. He told me he would send email to the people in the office and ask them to follow up with the transaction of refunding my $1000.00 and that he would include me on the email. Unfortunately I did not receive any email. Tomorrow I will contact my bank and get a status on the dispute. I have not come down there yet, but trust me I will be paying a visit and expect to walk away with my money. I left you a voicemail, it seems you're afraid to talk to me, that's the behavior of guilty people. If I do have to come there I will create a scene and let the customers there all know what you've done to me.

October 31, 2022

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Employee Rating

In the market for a new mustang. Came in for my appointment at 6:30 with Alex. Alex wasn't even available to take care of me for the time we had agreed on. How professional ... I More

by Jake F.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex

Nov 02, 2022

Grieco Ford of Fort Lauderdale responded

Jake, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.

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