Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Grieco Ford of Fort Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
3.8
273 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Thank you for considering Grieco Automotive Group and we look forward to serving you for many years to come.
Contact Dealership

1333 N Federal Hwy

Fort Lauderdale, FL

33304

Directions

By Type

Showing 273 reviews

November 23, 2024

What an awesome car buying experience from Keythsia setting everything up while dealing with Cole who was extremely knowledgeable courteous and promo with everything down to the store manager Raimumdo. More

by Joe.catalano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward
Report | Print
Nov 25, 2024 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything else in the future!

October 24, 2024

Finance Department has no integrity at all. We had a great experience with the salesman, Justin, selecting a new 2024 Ford Expedition for my husband’s 50th birthday - highly recommend him. But More

by angelakasten15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eduardo
Report | Print
Oct 25, 2024 -

Grieco Ford of Fort Lauderdale responded

We apologize for any miscommunication we strive to make all customers experience exciting and the best specially during the purchase of a new vehicle.   In reviewing your transaction, I see you left with a very favorable rate from one of our most competitive lenders that is currently available, but we would like correct and or review and explain any concerns you may have. We will be reaching out to you or please contact Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com so we can discuss your concern.

Oct 28, 2024 -

angelakasten15 responded

I would not describe it as “miscommunication” but rather deception. I acquired financing before we came to the dealership on my own - the favorable rate is because we have multiple investment accounts with Bank of America and they give additional rate discounts with each account. We inquired about dealer financing on the phone and were told to get our own and see which was better - ours was better. So - are you insinuating that because we have a good interest rate it is ok that we were manipulated in to paying more than agreed upon? If a future buyer is reading this - my advice that I wish I had heeded. 1. When signing hard copy documents that are incorrect- ask for them to be destroyed in front of you or for you to have possession of them. 2. When singing hard copy/wet signature documents- ask for a photo copy of them. 3. When ask to esign when you can only see the signature box - refuse- do not trust that the contract is the same as the one you already signed. (Our contracts were time stamped so I am aware they were switched).

October 02, 2024

Service Department is good. However Jeff Issiner makes it outstanding. My car had a repeated trouble, Jeff took the responsibility upon himself and wasn't satisfied until my wif More

by Harrison Pinckney III
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 02, 2024 -

Grieco Ford of Fort Lauderdale responded

We are pleased to hear of your great experience with Jeff and our team! Thanks for taking the time to share it with us.

September 18, 2024

Es una atención excelente con gran profesionalidad ayudando y dando satisfacción a las exigencias del cliente More

by javierlazobrito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gian
Report | Print
Sep 19, 2024 -

Grieco Ford of Fort Lauderdale responded

¡Gracias por tu reseña! Nos alegra saber que nuestro servicio te resultó profesional y satisfactorio. Si necesitas algo más, ¡estamos aquí para ayudarte!

September 10, 2024

Nice to go to a dealer and the guy wasn’t pushy at all I went to him for a price and went from there very helpful , honest and smooth , calm , and collected he was perfect guy for the dealer! I will recomme More

by ZZ1 Diesel Trail Boss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial manager, Jorge
Report | Print
Sep 10, 2024 -

Grieco Ford of Fort Lauderdale responded

Thank you for your kind words! We're glad to hear our team made your experience smooth and enjoyable. We appreciate your recommendation and are here if you need any further assistance. Thanks for choosing us!

September 02, 2024

The Service Team at Grieco Ford Fort Lauderdale is horrific. I took my vehicle there for a tire rotation and oil change and was told I need a brake job. They neglected to tighten the lug nuts and al More

by Dontgotogrieco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Tormo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Grieco Ford of Fort Lauderdale responded

Thank you for bringing this to our attention. We’re very sorry to hear about your experience with our service team. This is certainly not the level of service we strive to provide, and we understand how concerning this must be. We would love to assist in resolving your concern, but we cannot identify you. Please contact Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com with the information you provided the dealership.

June 18, 2024

Excellent service and fast attention. Everything was fast and easy. Answer all my questions and my request. Fill up the gas tank and all my request. I made all the pre order by internet t More

by athwiso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Grieco Ford of Fort Lauderdale responded

Thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience with our service and that our team was able to assist you efficiently and courteously. We look forward to serving you again in the future.

May 17, 2024

Absolutely the best customer service. I utilized the valet service for the first time and it was such a great experience. Everyone is so helpful, polite, and professional. If you are a More

by KCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Grieco
Report | Print
May 20, 2024 -

Grieco Ford of Fort Lauderdale responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our valet service and found our team to be helpful, polite, and professional. We look forward to serving you again in the future.

May 10, 2024

Grieco Ford is top notch! Purchased three vehicles so far and will continue to do so. Service department has yet to disappoint. I won’t go anywhere else! More

by Miamicoralco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
March 28, 2024

Brought my car in for a brake job. They did unnecessary work, left a part off and improperly installed two brake calipers. Six months later, I had to do the brakes again due to uneven More

by barnacleboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Brownell
Report | Print
Mar 29, 2024 -

Grieco Ford of Fort Lauderdale responded

We offer a 2-year unlimited mileage parts and labor warranty on our work. Provided the vehicle comes back to us for inspection not another shop for warranty repairs if you have a concern. You voided that warranty when you disassembled and replaced the brakes on your own without giving us the opportunity to properly diagnose , inspect or make repairs to your vehicle.” We have already offered to correct your concern, but you still have not brought the vehicle to us, tampering with the repair and un-assembling work that has been performed voids any warranty available.

Mar 30, 2024 -

barnacleboat responded

On Wednesday Mr Brownell walked out and looked at the subject car in the lot but made no effort to put it on a rack. After that he did not even bother to familiarize himself with our repair or complaints. On Thursday he told me that work was not performed that was obviously billed on our invoice. I was not about to drive my vehicle from Tampa (where I live) to your service shop with the faulty rear brakes you left me with. I'm sorry that I am a better tech than the one in your shop AND the service manager, but I needed to make my wife's car safe. She is a 100% disabled veteran and the Grieco Ford Service department absolutely manhandled and took advantage of her.

Mar 30, 2024 -

barnacleboat responded

The Wednesday visit to the car was so David Brownell could look at ALL the parts removed from the rear brakes (Pads and rotors.) with accompanying photos. They showed obvious signs of improper wear patterns and damage from improper assembly. He bullied my wife and sent her on her way with tears in her eyes. On Thursday I got the same treatment from him. I believed his demeanor was from arrogance and ignorance of how to do a brake job, but looking back, he was just playing dumb. Frustrate and gaslight.

Mar 30, 2024 -

barnacleboat responded

Louis Isquierdo, the General Manager does not seem to be any better. He promised a call back about the situation and then blew us off. Stay away from Grieco Ford of Ft Lauderdale

1
2
3
...
28