Grieco Ford of Fort Lauderdale

In the market for a new mustang. Came in for my appointment at 6:30 with Alex. Alex wasn't even available to take care of me for the time we had agreed on. How professional ... I Came in for my appointment at 6:30 with Alex. Alex wasn't even available to take care of me for the time we had agreed on. How professional ... I was taken care of by another salesman. I inquired about leasing a new GT to which he said they don't lease GTs. I asked why and he said because they come back trashed. I guess he took me for a vandal. I asked him to please run the numbers regardless on a GT premium trim. He comes back with a $1400 monthly quote... I've seen Lamborghini's lease for less. . I asked him to re-run the numbers with a trade in valued at ~ $35,000 private sale on KBB (Kelly Blue Book). He comes back with a trade in value of $22,000 ... it gets worse.... I check the numbers because somehow my quoted monthly went up.... This salesman is either lazy or mentally stunted because he added my car's value price to the balance. I didn't even say anything, just grabbed my stuff, thanked him and walked off; if they make absolute rookie mistakes (or intentionally do these things), I can't imagine what doing business with these people would be like. Jesus Christ what a joke this place is. Please, do yourself a favor and go elsewhere. More

Arrived early for a service call (oil change). The service people said that was fine, but later the woman in service (init.: ER) badgered me by complaining that I messed up the service department' The service people said that was fine, but later the woman in service (init.: ER) badgered me by complaining that I messed up the service department's schedule by coming early. VERY RUDE PEOPLE AT GRIECO FORD SERVICE! After arriving for an oil change, they said I needed a new battery, new wipers, cooling system flush in addition to the oil change! I refused all except the oil change. They were going to charge me over $700! CRIMINALS AND THIEVES AT GRIECO FORD SERVICE! When all was done I found that the service tech had rummaged through the glove box and left the driver's seat way out of position. LAZY SERVICE TECHS AT GRIECO FORD SERVICE! More

Horrible experience. . Once looked at this dealership as reputable until I was asked to pay 30k over sticker price.. I hope the State intervenes or manufacturers find othe . Once looked at this dealership as reputable until I was asked to pay 30k over sticker price.. I hope the State intervenes or manufacturers find other means of distributing vehicles.. 30k in negative equity is ridiculous.. More

terrible service. I went for a warranty issue for my battery (2020 battery with 36 month warranty written right on it), they say since my car is out of warranty they I went for a warranty issue for my battery (2020 battery with 36 month warranty written right on it), they say since my car is out of warranty they won't honor the battery warranty even though they admit the battery is still under its warranty??? I ask for the manager who is to busy to speak (often the case) and the service guy gives me the number of the general manager. I call the number I was given which happened to be his personal number and the GENERAL MANAGER of the store didn't even take the time to ask why I was calling, instead he screamed for 5 minutes how dare I call him on his private phone and kept yelling who gave me his number. he was cursing and kept yelling, extremely rude and again this is the locations general manager Louis Izquierdo. Again never even asked why I was calling or how he could help me, just yelled and cursed. If this is how the general manager acts you can guess how the staff is acting if this is their example. very disappointed. also ford refused to honor the warranty so I simply drove to O'Reilies autocrats and within 5 minutes a free new battery warranty honored. More

Any dealer is a better dealer for ordering a new Ford than this dealer! This dealership is run by either the most incompetent or apathetic general manager in the whole car sales industry, possibly both. than this dealer! This dealership is run by either the most incompetent or apathetic general manager in the whole car sales industry, possibly both. I reserved a Ford Bronco in October of 2020 and placed an order the day the order banks went live. This was 577 days ago. They asked for a cash deposit on March 21, 2021 to secure my purchase order. In that time, I’ve had 3 sales persons handling my account. Each of them has told me that only the general manager can access the bronco files. Since my order, I have left an email, multiple voicemails, over 2 dozen phone calls, and 3 walk in appointments to meet this general manager, Mr. Louis Izquierdo. He has been unavailable for each and every one of them. He has not responded to my calls, given an estimate of my position in line, how many cars are allocated to the dealership, or even a rough ETA. Mr. Izquierdo, if you are reading this, you’re job is to sell cars. If you’re going to hold all the information to yourself, the least you can do is return correspondence. In receiving a deposit, they were legally required to provide me with a purchase price and timeline of delivery, pursuant to Florida 501.976 (10), which they have not. They have kept my money and held me arms length with no information when I can expect a production date, a delivery, or anything for that matter. For 431 days they have taken my deposit interest free without full filling their legal obligations to the deal. The customer service to follow has been abysmal. Whereas they expect me to spend $50,000 on a truck, they are unable to do the decency of signing a buyers order, give estimates or even basic reassurances. They’ve told me “Sir you’re going do what you’re going to do. Leave as many 1 star reviews as you want.” Use this deceptive dealer at your own risk. More

I had a horrible experience with this dealer, GRIECO FORD, FORT LAUDERDALE I bought a car from them with problems, a tire had a cut and was leaking air, Detail, in Carfax it says that the 4 tires were m FORD, FORT LAUDERDALE I bought a car from them with problems, a tire had a cut and was leaking air, Detail, in Carfax it says that the 4 tires were mounted on Grieco Ford, after discovering that the tires are old and dry, The car did not have the Tire inflation kit, I went there 3 times they kept messing with me and they just gave me the kit because they took it from another car, the tire they said it was me who cut it on the way home, after 15 days finding out that the car battery was no good, they recharged an old battery to sell the car, I had to buy one new, they don't give any warranty on the cars even for a day, the after sales manager is not friendly, run away from these guys! More

This dealership will do everything wrong from giving you misleading pricing till the day you sign papers and even transferring your tag incorrectly. Was even bribed by one of the managers to pay me a couple misleading pricing till the day you sign papers and even transferring your tag incorrectly. Was even bribed by one of the managers to pay me a couple thousand dollars if I didn’t want to pay an addendum on MY build. His exact words ( if you don’t take the truck and pay the mark up, we will and we will sell it to make more money than selling it to you) then offers me a couple Thousand to walk away again!! I can’t tell you enough to go shop somewhere else for a Ford Vehicle. I buy at least two cars a year and I’ve never dealt with an experience like this in my life More

Just bought a F150 working with Eddie Zamora, Excellent experience, Highly recommend Eddie for your next purchase, we will. Mark Fillers experience, Highly recommend Eddie for your next purchase, we will. Mark Fillers More