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Grieco Honda

Johnston, RI

4.9
1,097 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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1880 Hartford Avenue

Johnston, RI

02919

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Showing 1,097 reviews

August 21, 2023

This is a large, clean dealerships with lots of staff members willing to help. There is also a large selection of vehicles and amenities like water, coffee, snacks, and plenty of seating. Christian w More

by Ashley higgins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Grieco Honda responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 21, 2023

I purchased a 2020 Honda Pilot from Grieco Honda. The salesman Donnie answered all of my questions and made sure I got the deal I was looking for. Donnie never made me feel rushed or pressured throug More

by Dmartino120590
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Alfonso, Juan Carlos
Aug 22, 2023 -

Grieco Honda responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

August 18, 2023

James Guy was great. He helped me get into an accord after my civic was totaled in an accident. He’s relatable, personable and genuinely cares about his clients and the c More

by oriennepires
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Guy
Aug 18, 2023 -

Grieco Honda responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 17, 2023

Had a great experience working with Alex. He was very patient , knowledgeable and down to earth and expedited the purchase for me. Would do business with him again. - Vern Gilchrist More

by vern.gilchrist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Grieco Honda responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 17, 2023

Great personality, very helpful guy. Easy to work with and got right to the point. Made selling a car look easy and fun. I highly recommend Alex and the dealership. More

by Cruzmartin922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Grieco Honda responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 17, 2023

Very pleasant and professional experience! Went with my son to purchase his first car and was handled with experience, respect and great courtesy. More

by Aris.Vasquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Grieco Honda responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

August 15, 2023

Alex was awesome made me feel great and helped me understand how the new crv,s worked.he also worked with me to get close to where I wanted to be for an monthly paYMENT More

by bickhamalan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Grieco Honda responded

We're grateful for your review. Should you require any assistance, please don't hesitate to reach out!

August 12, 2023

Overall, my experience at the Honda dealership was nothing short of exceptional. I highly recommend them to anyone in search of a new vehicle. Their friendly staff, vast selection, and commitment to c More

by Roxanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Grieco Honda responded

Your effort in offering us your insights is genuinely valued. It's truly wonderful to hear that your time at our dealership was exceptional!

August 12, 2023

The post-purchase support was equally impressive. The dealership’s commitment to ensuring my complete satisfaction continued well after I drove off the lot. They followed up to ensure I was enjoying More

by Roxanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Grieco Honda responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 10, 2023

On August 31st I bought a HRV Honda. I was told when I purchased it that it came standard, with remote start. The vehicle did not come with remote start after I purchased the vehicle. T More

by ray49ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Santilli
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Burnell
Aug 12, 2023 -

ray49ray responded

On August 31st I bought a HRV Honda. I was told when I purchased it that it came standard, with remote start. The vehicle did not come with remote start after I purchased the vehicle. The salesman came out and handed me one fob. You need to purchase a second one at our parts department. This all taken place after I purchase the vehicle. He knew that there was one all that time so now I confronted him and he said to me, after I sign all the papers and took ownership of the vehicle, I only have to give you one. I came home. I was trying to figure out how to start the vehicle with the remote. We ran the VIN numbers. Come to find out there's no remote start. I called Ray Santilli salesman back. After three time calling him and saying if you don't return my call I'll be there the next day. He said I told you there was no remote start in that vehicle. That was the first lie. The second lie is with the fob. I called the salesman and when I confronted him with all this he said to me. Have a nice day and hung up the phone. That's nice, how you treat your customers after they buy a car. So beware again, the salesman is after one thing, the almighty dollar. They don't work with you and they say they guarantee you'll be happy. Well I am not happy. They haven't returned the phone calls. Just be aware. Have a great day Still waiting for a manager to get in touch with me

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