Customer service left a lot to be desired. It did not seem like they wanted to sell cars. Rude sales people who refused to provide car-fax, look at our trade-in, or take needed information to make the sale. Luckily, we found a great deal ($1500 less for the same year and model) close to home the next weekend and had a wonderful experience that redeemed my faith in car dealerships.
Ricardo was an excellent sales rep! He is really knowledgeable about the Honda cars and he ensured that all of my needs were satisfied before purchasing a car! I recommend Grieco Honda to anyone that wants a great experience at a car dealership!
Brittany was efficient, professional, knowledgeable and extremely accommodating. Grieco Service is most fortunate to have Brittany in its service dept. thank you Brittany Reardon for your excellent customer service.
I was a little distthat the car was not washed the day I picked it up and had spots on it some were not from the rain. It also wash an easy, quick pickup
Some things that weren’t on the list were not explained to us such as remote car starter
I had a great experience at Grieco Honda this past Sunday. I went in with a vision of exactly what I wanted In a new car. I was greeted by Kip very nice and helpful sales man, who made that vision a reality. He found the car within five minutes of us being there. We looked at another car but fell in love with the Honda Pilot. Kip and one of the managers who was very friendly and very helpful as well answered all of our questions and explained in detail all our options. I had my old car for over 10 years so this was basically new to me again. Kip went through the car with me with detail and patience and I want to thank him for that. Overall great place and great people to help you leave with the car of your dreams. Thanks again.