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Grieco Honda - Service Center

Johnston, RI

4.4
39 Reviews

39 Reviews of Grieco Honda - Service Center

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January 31, 2024

Dante lewis was incredibly helpful and cares deeply about his customers! Great customer service skills More

by jorellana517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Lewis
Jan 31, 2024 -

Grieco Honda responded

We're thrilled to hear about your positive experience with Dante, and we genuinely thank you for taking the time to share your feedback with us.

January 31, 2024

Haiker is amazing, the costumer service that he provides is spectacular! Love it glad he helped me with my car More

by Guzman23luis1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haiker Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel pena
Feb 01, 2024 -

Grieco Honda responded

We're thrilled to hear that! Thank you for taking the time to keep us informed. Your feedback is highly appreciated.

October 31, 2023

Grieco Honda dealer and staff are always very helpful & understanding to fulfill my needs on any car purchases I have done with them. I always recommend them to anyone that are looking to purchase or lease More

by Jenalyn_nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Grieco Honda responded

We highly value your positive review. Should you require any further assistance in the future, please do not hesitate to reach out to us!

June 30, 2023

Muchas gracias haiker por tus atenciones, me sentí muy cómoda y gracias a tu asesoría pude conseguir lo que buscaba. More

by Yannia402
Recommend Dealer
Yes
Employees Worked With
Haiker Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Stopped by Grieco Honda after being put on hold for fifteen minutes without anyone answering. Had a hands free phone issue and was directed to Joe Dilorenzo in the service department. Joe took the time More

by jobrien7
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dilorenzo
Nov 14, 2022 -

Grieco Honda responded

Mr. Obrien, thank you for the great review. I am sorry you were not able to get through on our phone system. I am happy to hear you had a good experience with Joseph and we were able to resolve your concern. Thank you for your business. We look forward to seeing you on your next service visit. Sincerely, Linda L'Etoile Service Manager

November 05, 2022

went to Grieco Honda on November 2 and had a great experience with Tyler in the service department . The reason for only 4 stars was the time it took to service my car, 3 hours . Tyler was the nicest More

by LindaJF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 10, 2022 -

Grieco Honda responded

Thanks for sharing your quality experience with Tyler. We appreciate your business and hope to see you again soon!

May 10, 2022

Service department is excellent. The service manager, Linda Does a fantastic job. I’m extremely satisfied. They are extraordinary. More

by Seansullivan51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Bibby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda L'etoile
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Grieco Honda responded

Thanks for the excellent review! We are so pleased to hear about your experience with Linda and the team. Please let us know if you need anything.

March 28, 2022

Haiker did such a good job attending to me and making sure I knew what service was best for my vehicle. Would definitely recommend to friends and family More

by donellybatista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haiker Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Grieco Honda responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

March 09, 2022

I’m still waiting for my back rest that were verbally promised to me by at least four different people. I’m still waiting. Crickets. My gas tank door is still messed up. They never addressed that. They d More

by Beckylynnefitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert McAuliffe II
3.0
This rating includes all reviews, with more weight given to recent reviews.
Linda L'etoile
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Grieco Honda responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Robert McAuliffe, General Manager, via email at rmcauliffe@griecocars.com.

September 05, 2020

Needed to get my 2016 Honda Pilot serviced because the transmission had a “judder”. They took it out to drive multiple times to get the transmission to do it so that they could capture it on the computer More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Borrelli
Sep 10, 2020 -

Grieco Honda responded

Thanks for the great review.. Please let us know if you need anything!

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