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Grieco Honda
Johnston, RI
1,092 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,092 reviews
February 24, 2022
It was the best one on my entire life. He was Very kind definitely Recommend it. He was Very kind definitely Recommend it. More
by Gilmarier10
Employees Worked With
February 20, 2022
Very pushy salesman. Sold me a xxx vehicle… pricey too. It’s middle of winter and the heating system blew. Gas tank door malfunctioning…. Saying they haven’t gotten or re Sold me a xxx vehicle… pricey too. It’s middle of winter and the heating system blew. Gas tank door malfunctioning…. Saying they haven’t gotten or read any emails, acting clueless. No one calling back after three different people said four times someone would. Was told the manager rerouted my call from him to the salesman. Promise service would call twice but still CRICKETS …. More
by Beckylynnefitz
Employees Worked With
Alex, hannah, Alice
February 03, 2022
Typical pushy used-car dealership. You ask for no calls, communication via email and text only, and then a manager calls and says they thought via phone would be easier. When you politely tell the person em communication via email and text only, and then a manager calls and says they thought via phone would be easier. When you politely tell the person email or text, it's like they didnt hear and keep pushing, which they call helping. When you speak with a manager, they dont own up to but keep giving a glowing report of the person you're talking to him about. They ask surprise saying they've never received a complaint about this person before, well, well, maybe that's because no one ever actually called back to speak up as I did. The manager took no responsibility. I tried to commiserate saying I knew that working with the public isn't always easy, but still no acknowledgement I finally said let me ask you a question, and I asked how do you feel about pushy sales people? Andenmark and he said I find them quite off putting, it's off putting, to which I said well there you go. When someone makes a mistake, it's best that they own up to it instead of trying to be as their way through it, through it, because let's face it most people are smart enough to know when that's what they're doing. Showing respect to potential customers by listening to what they have to say goes a long way karma and in kind, ignoring what they say just so that they can make the sale doesn't go a long way. I will not be visiting the dealership nor will I return any of their calls or emails. They had a car that I was interested in And would have been an hour's drive each way for me to look at. I've decided not to waste my time. I've also noticed how when a woman goes to deal with them they match them with a female sales person and when a man goes in there, they match him with a male sales person. I don't appreciate that. I don't care who I'm matched with when I go into a dealership but I don't want to be put with a female solely because on female. Typical used car sales people that play games. More
by NOT A CUSTOMER
Employees Worked With
Terry, Robert
January 31, 2022
We recently purchased our 3rd vehicle from this dealership, all gently pre-owned, and were very pleased with the prompt, professional service that we received. The staff, particularly Edison, work dealership, all gently pre-owned, and were very pleased with the prompt, professional service that we received. The staff, particularly Edison, worked hard to find us the right vehicle, test drive it, and work with us on trading in our well loved vehicle. We will happily return to Greico when the need arises for another vehicle and wouldn't hesitate to recommend to friends/family. Thank you! More
by B. Mara
Employees Worked With
January 28, 2022
This was the worst experience I have ever had. I have tried this dealership two other times and those two times were bad also. They were trying to make my daughter sign paperwork BEFORE she even found a tried this dealership two other times and those two times were bad also. They were trying to make my daughter sign paperwork BEFORE she even found a car she wanted, the minute I said no that goes after she finds a car, it went down hill from there. The sales lady wasn’t even helpful with pulling up cars to show her the options that she had. Then can back with 3 of the worst cars in the lot, that all needed work but was going to sell them to to me for 17,000. Needless to say I took my daughter and walked out! THE WORST PLACE. I have been buying new cars for years I have never dealt with this. The manager didn’t even come out after I got upset about the whole experience. Very poor customer service. More
by gidget992
Employees Worked With
Nathaly Sanchez
January 17, 2022
Really try to help you get what you want. Not pushy, very helpful and nice. very helpful and nice. More
by Charlie
Employees Worked With
January 03, 2022
I had an amazing time convertible Carlos about different cars in different opportunities for me to buy a car cars in different opportunities for me to buy a car More
by Pedroan2002
Employees Worked With
January 03, 2022
I’m very grateful whit you service and I hope lets continúe being Thanks so much.! I appreciate continúe being Thanks so much.! I appreciate More
by José L Trujillo
Employees Worked With
December 27, 2021
We called at 9am when the dealership opened and spoke with Krystal. We made an appointment to test drive the car. She said she would put the keys on hold especially since we are coming an hour and half a with Krystal. We made an appointment to test drive the car. She said she would put the keys on hold especially since we are coming an hour and half away. We get there only to be told the car was sold. Very disappointed since the reviews showed a decent dealership. More
by Dellaratta
Employees Worked With
November 30, 2021
Ricardo was the most helpful and honest salesman I’ve ever met! Beyond happy with my new car! thank you Ricardo for all your hard work and dedication and specially time you took for me and what I neede ever met! Beyond happy with my new car! thank you Ricardo for all your hard work and dedication and specially time you took for me and what I needed! More
by seban1991
Employees Worked With
