Grieco Honda

Worst dealership experience ever. I went in to look at a 2016 Accord V6 Touring earlier and had the sketchiest experience I've ever had at a dealership. I've purchased several Nissans I went in to look at a 2016 Accord V6 Touring earlier and had the sketchiest experience I've ever had at a dealership. I've purchased several Nissans and have never had a dealership try the same sketchy, pressure tactics that Grieco Honda tried today. I went in about 30 minutes before closing, found the vehicle and then had to find a sales person as everyone seemed to be hiding in the back. Once a manager sent someone to help, I provided my license for them to copy so I could test drive the Accord. I then proceeded to wait 15-20 minutes for the sales associate (Roberto) to make a copy of my license. Every other dealership has taken 2-3 minutes at most, which makes me wonder what they were doing with my information. When he finally came back, I was allowed to test drive the vehicle, but was told to "make it a short drive since we are technically closed now." After a short drive just two traffic lights up the road, I decided to return to the dealership. Upon arriving, Roberto said he would be back so we could work out the numbers. At this point he wasn't concerned in the slightest that they were "technically closed." I then proceeded to watch him help other customers into a Honda HR-V for a test drive, despite being "technically closed." While I wasn't a fan of the way that the Accord drove, I still wanted to see what the numbers would work out to. When he came back, he wanted me to fill out a credit application before giving me the bottom line price. I stated I'm not filling out a credit application without knowing the bottom line. He then proceeded to play the typical stealership game of lying to customers as to why they need that information. No other dealerships have ever needed that information until a price was agreed upon. I'm sorry, but you don't need to run a credit check on me until we have agreed on a price and I'm looking for financing. At this point I asked what their bottom line was. He talked to the sales manager and came back with the MSRP ($35,515), after subtracting $500 and then re-adding it to something else. I then proceeded to show them the price that Boch Honda had sent me earlier that day ($29,550) for the same vehicle. Roberto asked if he could take my phone to show the sales manager, I proceed to inform him that it's pass code locked and that it would timeout before he would get there. I was then asked to show the email to the manager, which I had no issue with. After just 5 seconds talking to the sales manager, I could tell he was scummy and would be described by most as a few choice words. He was willing to come down to $30,988. At that point I was done playing their games and proceeded to leave. They told me they wouldn't match Boch because "I'd probably get there and they probably wouldn't match their own price." Ironically enough, Grieco clearly was no better as they wouldn't even match their own price that I was emailed earlier in the day. I cannot recommend strongly enough how far away you should stay from this dealership and the employees who only care about how much money they can make as they rake customers over the coals. Enjoy this honest review Grieco Honda in return for the horrendous experience I had today! More

Thank you Greico Honda Donna Koning is the epitome of service excillence. She truly cares about pleasing customers. I was totally touched by her professionalism, I almost h Donna Koning is the epitome of service excillence. She truly cares about pleasing customers. I was totally touched by her professionalism, I almost hated to leave. Thank you Donna for the best oil change and tire rotation. Regards, Arnie Walkin More

Worst experience ever. Do yourself a favor and do not go to this stealer ship. Everything about them is terrible and customer service is very bad. I don't understand how a Do yourself a favor and do not go to this stealer ship. Everything about them is terrible and customer service is very bad. I don't understand how a place like this is legal to sell cars I was completely ripped off. More

Good: but can not drive car due to expired temp plates WHY I (Bob B) just brought a 2014 CR-V three weeks ago on Feb 29th, for $23000+tax. We drove off with that day there was some small issues we had a small I (Bob B) just brought a 2014 CR-V three weeks ago on Feb 29th, for $23000+tax. We drove off with that day there was some small issues we had a small chip in windshield and a broken piece of trim/molding on front grill. Sales rep John F was pleasant to work withT. They gave me 20 day temp plates and was to register it at DMV. My temp plates will expired today 3/20/16 and now I can not drive the car. I tried to get this issues rectified prior to expired plates and talked to sales rep also left messages for car repair manager and still waiting. It seems once they get your money you are put on the back burner. I never got a call back from METRO to see if we are happy with car. More

Great experience! I gave an outstanding rating because Metro Honda was professional and attentive to what I wanted. I leased a CRV today and I drove away getting ever I gave an outstanding rating because Metro Honda was professional and attentive to what I wanted. I leased a CRV today and I drove away getting everything I wanted. The general Manager, Paul was very pleasant and professional to everyone that waked into the dealership. I will be back when my lease is up and will refer people to the dealership... thanks Metro! More

Service after buying is the worst ever After purchasing an Acura MDX in October I recently paid off the note and tried to get assistance with a refund of the gap insurance. Krystal in the b After purchasing an Acura MDX in October I recently paid off the note and tried to get assistance with a refund of the gap insurance. Krystal in the business office was absolutely no help whatsoever. I handed her the paperwork from the finance company stating the car had been paid in full but she filed it as the car being totaled in a crash and we were denied the refund. Total incompetence. The manager was even less helpful. If you do end up buying from Metro, avoid contact with Krystal. She is really useless. More

Bait and Switch Negotiated deal with internet manager and came in the complete paperwork for Honda Finance promotional rate of .9% . Was first told we didn't qualify Negotiated deal with internet manager and came in the complete paperwork for Honda Finance promotional rate of .9% . Was first told we didn't qualify( they never even submitted the app to Honda Finance), then told that since we were getting such a good price on the car they needed to make it up on the financing, and finally told that promotional rate only applied if you paid full sticker price(a bold faced lie). Two days later we received calls and email attempting to resurrect the original deal. Totally untrustworthy group in my opinion. More

Unethical dealer Dealer knowingly sold a 2015 cr-v without divulging issues with transmission. The Cr-v shakes and vibrates uncontrollably. This is a well known defect Dealer knowingly sold a 2015 cr-v without divulging issues with transmission. The Cr-v shakes and vibrates uncontrollably. This is a well known defect with car that Honda and dealers have kept under wraps. They also have inflated mileage by at least 25 to 30 percent. I would never recommend this dealer or car. Total unethical dealer More

Metro Honda RI I visited metro Honda last week and was greeted at the door. Everyone I encountered at the dealership was very pleasant. I had the pleasure of working I visited metro Honda last week and was greeted at the door. Everyone I encountered at the dealership was very pleasant. I had the pleasure of working with John Ferrell. He gave me a great deal on a 2016 Honda Pilot and also brought me lunch from the deli as we waited for the finance manager to finish the paperwork. More

Service advisor is terrible Horrible service from service advisor Donna Koning. She never offer coffe, a coffee, or even the complimentary car wash voucher when I was there. Had Horrible service from service advisor Donna Koning. She never offer coffe, a coffee, or even the complimentary car wash voucher when I was there. Had my vehicle for 6 hours and when I returned nothing was done to it, supposedly I refused service they saw needed to be done, but only call I received was "my car is ready to be picked up". Asked her why I never was informed of possible work to be done she replied, "due to the volume of customers we had I didn't want to upsell you anything". xxx! So I said you figure you just lie and put on paper that I refused to work anyway. I won't be going there for anything again. More