Grieco Honda

Metro was awesome! Metro Honda gave us a great deal on our new Odyssey, and our salesperson Robert St.Angelo was awesome! We didnt feel pushed or pressured, we got exac Metro Honda gave us a great deal on our new Odyssey, and our salesperson Robert St.Angelo was awesome! We didnt feel pushed or pressured, we got exactly what we wanted for the price we wanted to pay... highly recommend this dealership and Robert! More

Unbelievable service From buying my car and getting it serviced my experience has been great. I had a extended warranty issue and Sales man Ray Santilli and Mark Grenga Ex From buying my car and getting it serviced my experience has been great. I had a extended warranty issue and Sales man Ray Santilli and Mark Grenga Executive Manager stepped in to resolve it personally. Which was also out of their job title. If your looking for a car ask for Ray you wont be disappointed. He's not your typical pushy salesman. He even recommended a pediatrician for our first born which we still go to. Thank you! More

i'm happy I bought a car from Julia and I am very happy and satisfied, the process was easy and fast, I will recommend ths dealership Metro Honda is the best! I bought a car from Julia and I am very happy and satisfied, the process was easy and fast, I will recommend ths dealership Metro Honda is the best! More

Terrible Customer Service What a horrible first time experience! I purchased my 2015 Honda Civic from another dealership but later decided I wanted some Splash Guards and a Moo What a horrible first time experience! I purchased my 2015 Honda Civic from another dealership but later decided I wanted some Splash Guards and a Moonroof Visor. So after ordering the parts from Honda's Accessory website I had them delivered to Metro because it was closer for me. I showed up today and they had me head inside the showroom to wait for them to install the parts. 2 hours go by and I'm still waiting only to find out THEY DIDN'T EVEN START YET. They said "Oh your not checked in yet" My response was "I've been waiting for 2 hours what do you mean?", They had no idea that the car that was just sitting outside doing nothing was my car. They couldn't even find my appointment that I had set up the day before! Buyer or Vehicle Service beware! They are not on top of their stuff! More

richard and Raymond 5 stars salesman Raymond Santilli was the best salesman I have ever come in contact with when buying my 34th brand new car. No pressure, the process at Metro honda is Raymond Santilli was the best salesman I have ever come in contact with when buying my 34th brand new car. No pressure, the process at Metro honda is second to none... Then I was greeted by the sales manager Richard Campagnone... What a class act... Be sure to come in and ask for them. More

TERRIBLE! I would give 0 stars if provided the option. I had purchase 2 Accord's (2002&2006) prior to this particular vehicle (2014) Accord. The car is 1 ye I would give 0 stars if provided the option. I had purchase 2 Accord's (2002&2006) prior to this particular vehicle (2014) Accord. The car is 1 year old and the air conditioning blows hot air. 1st time I called the service department I was told that it would be $79.99 just to drive the car into the service bay to be looked at. The 2nd time I called (1 week later) it was $179.99 to drive the car into the service department to be looked at. I called and left a voicemail for the General Manager in May....I'm still waiting for my call to be returned. After several arguments the Service Manager finally called me back and said there wouldn't be an initial diagnostic fee but whatever the issue may be he cannot guarantee it will be covered under warranty. They kept the car there for 3 1/2 hours to call and tell me that it was my fault the air conditioning blew hot air because road debris or a pebble must have hit the air conditioner condenser/compressor and cracked it. He said it will be $679 to replace this...Mind you Honda just had a class action suit for this exact issue a few years back for different Honda models). After waiting 15 minutes for my "advisor" to get off of his cell phone, he gave me the keys and said "you're good." I replied with, "Don't I get some sort of receipt or copy of the report?" He was annoyed, but printed it. I ended up at a Lexus dealer, which wanted my business and was actually courteous and respectful to customers. Metro has lost me as a customer, and all my friends and family as well. Like they say, "The best advertising is by word of mouth!" Greco doesn't save you anything...nothing but aggravation, they should be paying people thousands to even walk through their doors! More

purchased a new Honda i was in the market for a new car. We had bought a CRV from Metro Honda and we are very pleased with the it. I was pleased with the service that I rec i was in the market for a new car. We had bought a CRV from Metro Honda and we are very pleased with the it. I was pleased with the service that I received from Ash, she was a big help through out the sale More

They told me I would pay so much a month...LIED!!! i have been leasing from Metro since 2007 this would have been my fourth lease for them. I have always had a Honda Accord which I love but I wanted a i have been leasing from Metro since 2007 this would have been my fourth lease for them. I have always had a Honda Accord which I love but I wanted a pilot this time. They told me if I put 2000,00 down it would bring my payment to 435.00 a month. Then when we both went down to sign paperwork and pick up the vehicle they increase it to 441.00 a month, we were okay with that however they did not have the vehicle so we waited for them to find the one we wanted. After three days our sales guys called and said oh we can't do it for 441.00, you are in the high 5's and you don't want to do that. If there is anything else I can do for you let me know. Then I said I will just go somewhere else and buy out the remaining of my lease and he argued with me saying I can't. FYI it's in the lease contract and the bank said I could. Now they don't bother to make things right, I have asked for help returning my lease and they were horrible towards me. Needless to say I was in tears because of them. No one should ever have to deal with that after being so loyal for 8 year!!! More

I would't recomend this dealer They're nice before you sign papers then even sales person ignored your calls, emails. I was unable to reach the General Manager. Every my calls were They're nice before you sign papers then even sales person ignored your calls, emails. I was unable to reach the General Manager. Every my calls were disconnected or transfer to someone voice mail. It was like going on circle. I don't know how they stay in business. Good dealership build business on referral, repeated customers. I think if the owner get involve in everyday operation to make sure his customers are happy then could be different outcome. Looks to me they doesn't care. They offered $25 gift card just to visit them," no purchase necessary". I bought car & after 5 weeks no card, no response. Ignored me. They promised me free oil change if I give good review. Don't believed them. I overpaid for car & got for my very condition car lot less then I should get. I'm not coming back.... May be you need think twice before you go there. More

Parasites Went in for oil changes and the head of the sales department would approach me to try to sell me a car. I would get several solicitations in the mail Went in for oil changes and the head of the sales department would approach me to try to sell me a car. I would get several solicitations in the mail claiming there was a high demand for a 9 year old CRV! The only thing that was in high demand was inflating their sales figures. Last time in for an oil change was the last straw. They tried to sell me tires I didn't need. I guess they figured if the couldn't screw me with a new car I didn't want, they'd try to screw me with unnecessary parts. I went off the edge when I saw the new tires under my car waiting to be installed before I authorized it. "No! Just finish the oil change!" While stewing in the ladies room, i was chatting with another upset customer. Her almost 3 year old car was getting by then $5000 of repairs that were conveniently not covered by the warranty. Two weeks after, I bought a Mitsubishi. More