Back

Grieco Mazda of Delray Beach

Delray Beach, FL

4.2
388 Reviews

2001 S Federal Highway

Delray Beach, FL

33483

Directions

By Type

Showing 388 reviews

July 18, 2024

Professional,Nice worker! Thanks Michael I will recommend all of you to all my friends! More

by diana1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 25, 2024 -

Grieco Mazda of Delray Beach responded

We appreciate your positive experience with Michael. If you need further assistance, feel free to reach out to us at any time.

July 03, 2024

upon purchase of my 2024 cx5, the finance officer Mike Sosa added a protection service contract I told him I did not want for 394.00 I confronted him with it, told me sign a cancel service contract form a More

by pauldelucca
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Sosa
Jul 08, 2024 -

Grieco Mazda of Delray Beach responded

We sincerely apologize for the inconvenience and frustration you have experienced regarding the unwanted protection service contract on your 2024 CX-5. It is disappointing to hear that the issue remains unresolved after six months despite your wishes and subsequent efforts to cancel the agreement. To investigate the matter further, please reach out to Scott Popkin, General Manager, at spopkin@griecocars.com

June 30, 2024

Junior was extremely professional, efficient, and transparent. Him and his sales manager were accommodating and helped us to reach a deal we were happy with. More

by Andrew S
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 01, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive review! We're thrilled to hear that Junior and his sales manager were able to provide you with a professional and efficient service. We always strive to be transparent and accommodating to ensure our customers are satisfied with their deals. We look forward to serving you again in the future.

June 24, 2024

Just took delivery of a new 2024 Mazda 3 Hatchback on 6/10/24. This is my third from Grieco. And as usual the car was delivered nice and shiny and clean. Kudos to Walter Turbitt for putting up with me as More

by elliotb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Turbitt
Jun 25, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive review! We're thrilled to hear that you had another great experience with us and that Walter was able to assist you in such a helpful and friendly manner. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new Mazda 3 Hatchback!

May 28, 2024

Yuri was very helpful and kept me informed of my cars progress. I would like him to be my customer rep going forward. More

by richard.freddino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
May 29, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive feedback. We're thrilled to hear that Yuri provided excellent service and kept you well-informed about your car's progress. We will certainly pass on your request to have him as your customer representative going forward. We look forward to serving you again in the future.

May 26, 2024

I’ve leased two Mazdas from Grieco. Cars in each instance delivered spotless. Salesperson took the time to explain every feature and function. The rare time that I would have an issue o More

by elliotb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Turbitt
May 28, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your positive review! We're thrilled to hear about your excellent experiences with our sales and service departments. We strive to provide the best customer service and it's great to know we've succeeded with you. We appreciate your loyalty and look forward to serving you in the future.

May 28, 2024 -

elliotb responded

I’m contemplating leasing another Mazda 3 Hatchback. The car is in transit. I’m counting on Grieco for a good deal for this military veteran and senior citizen.

May 21, 2024

This dealership is NOT to be trusted. They are all smiles and courteous until you purchase. I paid cash for half the vehicle price and financed the rest. After more than 60 days, repeated More

by palms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Masso, Mike Sosa, scott popkin, ms. stabile, sergio cuellar, Mike Grieco
May 24, 2024 -

Grieco Mazda of Delray Beach responded

We are deeply sorry to hear about your recent experience and understand your frustration. We strive to provide excellent service to all our customers and it is clear that we have fallen short in this instance. We sincerely apologize for the delay in getting your warranty paperwork to you as well as the inconvenience of the floor mats and key fob. To investigate the matter further, please reach out to Scott Popkin, General Manager, at spopkin@griecocars.com

May 24, 2024 -

palms responded

Between 3/15//2024 (date of purchase) and 5/23/2024, I have spoken to, emailed texted, or left msgs with no less than 7 people including the CEO, Michael Grieco, regarding complaints about my vehicle purchase. These people are: Mike Sosa (finance), Carlos Masso (sales), Scott Popkin (GM), Sergio Cuellar (GM) Ms. Stabile, Alex Goodrich (GM) and Michael Grieco (CEO). No resolution has been reached. I expect the dealership to live up to its advertising of service that “exceeds expectations - guaranteed”. My complaints presented to the people named are self explanatory. After more than 60 days post purchase, I expect all complaints to be resolved, in particular the warranty for my vehicle which Sergio Cuellar committed to send via overnight mail in a phone call I had with him on 4/9/2024.

May 15, 2024

Very nice people at Mazda Delray. Michael Neal very pleasant. Waiting area needs updating. A car wash is needed. More

by Judy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe. Michael Neal
May 16, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your feedback. We're glad to hear that you had a pleasant experience with our staff at Grieco Mazda of Delray Beach. We appreciate your suggestions about the waiting area and the car wash. We're always looking for ways to improve our services and your input is valuable to us. We hope to see you again soon!

May 11, 2024

Excellent service, pleasant people, nice clean new building! Loved the hot chocolate!! I’ll be back for sure!! More

by cap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 16, 2024 -

Grieco Mazda of Delray Beach responded

We are excited to hear about your experience. Thank you so much for your kind words and we hope to see you again!

May 10, 2024

I used Grieco Mazda of Delray for the last 10+ years for my car dealership of choice. There is this one employee that stands out. His name is Walter. Walter is the Vehicle Exchange Manager. Walter is the BE More

by melikya69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter
May 16, 2024 -

Grieco Mazda of Delray Beach responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

1
...