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Grieco Toyota

East Providence, RI

3.2
224 Reviews

415 Taunton Ave

East Providence, RI

02914

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224 Reviews of Grieco Toyota

August 03, 2021

Me parece muy bueno y con muy buen servicio a More

by miosotisfabian9012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diamantino Fernández, muy bueno y excelente empleado muy práctico y que comprende lo que realmente uno busca siempre complaciendo a sus clientes, siempre prefiero él en mis compras
Aug 05, 2021 -

Grieco Toyota responded

Gracias por usar nuestros servicios, por favor, llámenos cuando necesite!

May 18, 2021

As a first time car buyer, I was very hesitant to purchase a car at any dealership because of all the negative stories you hear about salesman. My experience was the complete opposite here thanks to More

by Alopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola, Marquita Baker, Danielle Apollonio
May 19, 2021 -

Grieco Toyota responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us.

April 23, 2021

Very bad - did not deliver service. Left car there all day. Paul Da Silva never apologized, was arrogant and useless. Scheduled in/out detail, left car night before - get call at 3 PM no detail. No Apolog More

by cgentry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Dasilva
Apr 26, 2021 -

Grieco Toyota responded

We are sorry to hear about your experience with our delivery service. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you are willing, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com and they will be happy to speak with you.

Apr 26, 2021 -

cgentry responded

hi Scheduled in/out full detail. left car night before. (had to take family member for major surgery monday. Paul Dasilva kept car all day. At 3 pm get voice mail saying he could not do the detail. He never apologized, acted arrogant and did not seem to understand the position he left me in.

March 24, 2021

Bruce was amazing! No pressure, so helpful, engaging, he really made me feel like I mattered, He truly makes you feel like your a part of the Toyota family!!! If you ever decide to get a vehicle, go see Bru More

by Lilpapi36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
Mar 24, 2021 -

Grieco Toyota responded

Hello!Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 21, 2021

Similar to the other reviews about Bruce Coppola, he was professional, knowledgeable, and fair. I sold my car to Grieco, and despite the final amount being lower than the KBB offer, he walked me through wh More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola
Feb 22, 2021 -

Grieco Toyota responded

We are pleased to hear of your great experience with Bruce! Thanks for taking the time to share it with us.

February 14, 2021

Lincoln Pest Control & Property Solutions needed to purchase a Toyota Tacoma for business needs. I original searched the internet and I found Grieco had exactly what we were looking for and at great pr More

by glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola
Feb 15, 2021 -

Grieco Toyota responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

February 04, 2021

Bruce Coppola very helpful and knowledgeable. Got a 2021 Bruce Coppola very helpful and knowledgeable. Got a 2021 tacoma and my payments went dow.....Robert the service advisor also very helpful and knowle More

by Jamessmallcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Coppoa..Bob Perry
Feb 05, 2021 -

Grieco Toyota responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

February 02, 2021

Horrible experience. This dealer is exactly why people hate buying cars. We made the deal for a used ford fusion for my son we agreed on price in writing vis email. When we got there they added another $2 More

by Mpetracca64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales manager
Feb 03, 2021 -

Grieco Toyota responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Paul Balay, General Manager via email at pbalay@griecoag.com.

February 01, 2021

I bought a 2021 Toyota Corolla. The sales man was very polite and knowledgeable. Bruce Coppola took the extra time to answer all of our questions and followed up with all paperwork. After a few days he More

by joered12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola
Feb 02, 2021 -

Grieco Toyota responded

We are pleased to hear of your great experience with Bruce! Thanks for taking the time to share it with us.

January 31, 2021

Awesome dealership. Great experience w/Kori and Bill. Friendly and very knowledgeable . Answered all our questions and we walked away w/the car of our dreams thanks to them More

by mary ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kori Correia and Bill Tavares
Feb 01, 2021 -

Grieco Toyota responded

Thanks, Mary Ann! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

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