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Griffin Ford Fort Atkinson
Fort Atkinson, WI
1,572 Reviews
With 30 years of service to build on, Griffin Ford Fort Atkinson continues to provide the community and surrounding area with hometown care. Key to their success is the dealership team sharing one goal: complete customer satisfaction. Stop in and see why Griffin Ford Fort Atkinson is “Large enough to serve you - Small enough to care”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,572 reviews
May 03, 2015
Bad Experience I recently purchased a Ford Fusion from this dealer, within two weeks of this purchase my check engine light came on. I called and was told i had to w I recently purchased a Ford Fusion from this dealer, within two weeks of this purchase my check engine light came on. I called and was told i had to wait three days to have them check it, when i finally took it in, I was told i had to pay them $100 to have them read the codes and to even be told what the problem was. I left and called my sales guy Andrew Lillge. He got my car in the following day to find out what was wrong. i was then informed that their were over $650 worth of repairs that the car needed. After leaving the service department countless messages i finally got a hold of him and was told i had to pay half of these costs. Again after many attempts to reach a manager, I finally got a hold of one. They still expected me to pay half of these costs, Which i had to fight for a long time, before they finally agreed to cover the cost of the repairs. Not to mention, when i bought the car they told me they would be taking two dents out of the car, one on the hood, and one on the door. Neither of these dents were fixed. One was half way taken out, the other one still remains, as well as they also added another dent in my hood. Havill also lied to me about my car being a one previous owner car, when it was a two. I am not impressed as this was my first time purchasing a vehicle. I will not be returning. More
by purchasedfordfusi10
Employees Worked With
Andrew Lillge
Helpful December 19, 2010
We have bought our last 3 new vehicles from this dealership. They go the extra distance to find the car or truck you want and want you to be happy with the vehicle. Any issues (if any) are address dealership. They go the extra distance to find the car or truck you want and want you to be happy with the vehicle. Any issues (if any) are addressed without hassle. Trade ins have been fair. I would and have recommended these guys to others. More
by fasteffie
Employees Worked With
John, Junior and Dennis
