Griffin Ford Fort Atkinson

Easy to deal with, even from out-of-state I'm a picky car buyer, but I also know exactly what I want and that's what brought me to Griffin even though I live 500 miles away from them. They had I'm a picky car buyer, but I also know exactly what I want and that's what brought me to Griffin even though I live 500 miles away from them. They had the exact used vehicle I was looking for and my happiness with them started with the beautifully photographed and detailed listing they had on AutoTrader.com and their website both. I called to talk to a salesperson and was connected with Gene, who confirmed the vehicle was still available and got started quickly on the transaction for me. Their list price was very fair, based on KBB/NADA/Edmund's values, so I didn't feel a need to negotiate. Within a few hours, I had the purchase contract to share with my credit union and, four days later, I was on a plane up to Milwaukee to get my new vehicle. When I arrived at the dealership, my vehicle was beautifully detailed and sitting in the "delivery" covered area, which was nice. Gene and I went for a drive, confirmed it was just as perfect as the pictures appeared and then finalized the transaction quickly and easily. Finance's portion took about 10 minutes max and there was no unnecessary upselling or pressure, which was appreciated. They made the entire thing easy, even for an out-of-state buyer, and I appreciate that and the beautiful new vehicle we bought. More

2018 Escape I came to Tim looking for a vehicle with 4WD back in November. He helped me pick the perfect vehicle and answered all my questions. Duston was nice on I came to Tim looking for a vehicle with 4WD back in November. He helped me pick the perfect vehicle and answered all my questions. Duston was nice on re-doing the paperwork because I had a hard time deciding on few items. Thank you Tim and Duston. I love my red Escape. More

Touch screen Woman at service desk very attentive to the problems I was experiencing with the touch screen. Technician keep vehicle until princess identified as is Woman at service desk very attentive to the problems I was experiencing with the touch screen. Technician keep vehicle until princess identified as issue has been intermittent. Another Gord dealership totally blew me off when I took it in for same issue. More

Great service Regular service with oil change and tire rotation. Checked the battery. They replaced the battery. The car is running smoothly. The advisor Christ Regular service with oil change and tire rotation. Checked the battery. They replaced the battery. The car is running smoothly. The advisor Christian was very informative. More

Sign up for appt This time appt was too long before I could get in. I used to call on Monday an 2-3 days later I had appt. I did think 1 1/2 hours was to long while I This time appt was too long before I could get in. I used to call on Monday an 2-3 days later I had appt. I did think 1 1/2 hours was to long while I waited. I really enjoyed the cookie was yummy. Great personality for Tim who waited on me. Thumbs up. More

Pleasure to work wih I came in to tell Dennis Mitchell what vehicle I was looking for he found exactly what I wanted it was stress free easy to work with and made the expe I came in to tell Dennis Mitchell what vehicle I was looking for he found exactly what I wanted it was stress free easy to work with and made the experience of pleasure More

First class service department We had an issue with one of our diesel trucks getting gelled up last week during the cold snap. We called Tim first thing in the morning and he recomm We had an issue with one of our diesel trucks getting gelled up last week during the cold snap. We called Tim first thing in the morning and he recommended the tow company for us to call, and had our truck back to us by the end of the day. This is why we have every truck and Van in our small company fleet serviced by Tim and Brian. More

Amazing I just wanted to say thank you to the guys that helped with this deal, Freddy, Gene, Duston. See you guys next time Thank you I just wanted to say thank you to the guys that helped with this deal, Freddy, Gene, Duston. See you guys next time Thank you More

Fast and Friendly service My diesel truck gelled up during the frigid cold temperatures recently. Called the dealership and they got me in asap and were extremely accommodating My diesel truck gelled up during the frigid cold temperatures recently. Called the dealership and they got me in asap and were extremely accommodating to my needs. Thank you all at Griffin Ford in Fort Atkinson for your assistance. More