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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,574 Reviews
Call Dealership (920) 568-4444
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1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,574 Reviews of Griffin Ford Fort Atkinson

November 15, 2022

Kay was great, nice rental , clean truck and work was done as expected to my liking More

by Kbuske
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Tim Bucholtz, Kay Frey, Mike Bingham, Brian Carlson, Jesus Sanchez, Jesse McKinney, David Liebman, Randy Seichert
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Nov 17, 2022 -

Griffin Ford Fort Atkinson responded

Hello Keith, Thank you for taking your time to share your review with our team at Griffin Ford Fort Atkinson 1642 Janesville Ave. We greatly appreciate the kind words you left for Kay and we are honored to learn your visit was how you expected. If you are in need of any additional assistance we would be honored to have the opportunity to serve you when that time comes. Thanks Keith!

Nov 22, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 14, 2022

They were very thorough in diagnosing an electronic issue that was a result of mice chewing on my wiring harness. Problem seems to have been resolved. More

by cwert233@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg
Report | Print
Nov 21, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2022

Service manager not sympathetic after 2019 F150 broke down at truck stop with fifth wheel attached. Service manager (Randy) made me feel like he was doing us a favor by looking at truck- like we were an More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Seichert
Report | Print
Nov 11, 2022 -

Griffin Ford Fort Atkinson responded

Hello John, Thank you for bringing your experience to our team's attention. We sincerely apologize for the way you feel about your recent service visit. We try to leave time on our schedule for emergency repairs but sometimes the time is all booked up and we have to do our best to meet the needs of all the waiting customers. An issue like yours, that goes away before the vehicle gets to our shop and then is not able to be replicated is frustrating for the customer as well as our technicians. We all want to make sure that our customers have a safe and reliable vehicle. We all agreed as a team this is not how our guests should be treated and will strive to provide future guests with a more sympathetic and resourceful visit. If there is anything our team can do to make your visit up to you, please do not hesitate to reach out to kpoje@griffinautogroup.com. Thanks John!

November 09, 2022

We are very happy with the quality of work on both our vehicles that sustained hail damage. They look as good as new! Thank you! More

by STACI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynard Heger
Report | Print
Nov 21, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2022

We had a awesome salesmen ( Dustin) he went over everything with us. Would deal with him again. More

by bobpeg40@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Porter
Report | Print
Nov 08, 2022 -

bobpeg40@yahoo.com responded

Awesome job

Nov 16, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 08, 2022

Friendly service all ways and a lot of problem solving on my car Thanking every one. More

by FREDROSEVELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frey, Randy Seichert
Report | Print
Nov 16, 2022 -

Griffin Ford Fort Atkinson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2022

Very nice to deal with. Good advice and fair charges for service provided. Great communication skills that keep me in the loop More

by ceranskeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey, Brian Carlson, David Liebman
Report | Print
Nov 16, 2022 -

Griffin Ford Fort Atkinson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 03, 2022

It was a pleasure to purchase our new truck here. The service was beyond reproach. More

by jaspermartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Dustin Porter, Dennis Mitchell, Duston Henze
Report | Print
Nov 11, 2022 -

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 31, 2022

Had to wait approx 2 weeks for the oil chg appt. Every thing else was good. More

by MJGGMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Report | Print
Nov 08, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we truly appreciate your honest feedback. We hope you have a great day!

October 31, 2022

The body shop always does excellent work and repaired my hail damage in 3 days. I received a courtesy vehicle burning the time my vehicle was being repaired. This is about the 5th time I’ve used their serv More

by lmeyer424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maynard Heger
Report | Print
Nov 08, 2022 -

Griffin Ford Fort Atkinson responded

Hello there! We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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