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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,574 Reviews
Call Dealership (920) 568-4444
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1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,574 Reviews of Griffin Ford Fort Atkinson

October 30, 2022

Service writer Rachael was kind, personable and very knowledgeable, thoughtful and helpful to my questions. More

by tom.derosa2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael
Report | Print
Oct 30, 2022 -

tom.derosa2011 responded

We are new customers and appreciate the great personal care provided to us on our 2021 Mustang GT

October 29, 2022

Edit: I have to edit my previous review, from 5 stars to 2. Brand new 2022 F150, driven less than 100 miles, coolant is now leaking and draining from the exhaust… Car purchasing process was great, but the More

by Oliver
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Fuerstenberg, John Chady
Report | Print
Oct 31, 2022 -

Griffin Ford Fort Atkinson responded

Hello Oliver, Thank you for bringing these matters to our attention. We sincerely apologize that you are having these troubles with your brand new vehicle, back ordered parts, and repairs. We would also like to apologize for any of your lost time during the warranty claim and repair process. If there is any assistance we can provide you with, please do not hesitate to contact us at kpoje@griffinautogroup.com. Thanks Oliver!

October 28, 2022

Friendly reliable She is so respectful and nice in service dept! Will always use them! More

by Slppeters
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Report | Print
Nov 08, 2022 -

Griffin Ford Fort Atkinson responded

Hello there! We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 26, 2022

No issues drop off car they worked on it and did what need to get done I picked up all good! More

by sghvat3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz, Randy Seichert
Report | Print
Nov 07, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 25, 2022

Griffin Ford service is simply the best. They go above and beyond Every single time I take my vehicle in for service! I can't imagine going anywhere else! More

by dvnuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Kay Frey
Report | Print
Nov 01, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

October 23, 2022

Excellent service! ! The body shop did an amazing job fixing my truck! Super happy with it! More

by morganstelse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Frank , Maynard Heger
Report | Print
Oct 31, 2022 -

Griffin Ford Fort Atkinson responded

Hi Morganstelse, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 22, 2022

Griffin and the people who work there, made me feel welcome. Customer service and the hands on approach was definitely appreciated. More

by lyonssherman70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Porter, Dennis Mitchell
Report | Print
Nov 01, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 22, 2022

Always use this dealership, great parts department and their body shop technicians are the best More

by rgruennert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fleming, Brian Carlson, David Liebman
Report | Print
Oct 31, 2022 -

Griffin Ford Fort Atkinson responded

Hi, we are happy we could make your experience a positive one! Safe travels!

October 19, 2022

We had our Mustang picked up and serviced so it could be stored for the winter Everything was checked and fixed as we requested. The pickup and delivery saved us lots of time. More

by JIM Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Kay Frey
Report | Print
Oct 31, 2022 -

Griffin Ford Fort Atkinson responded

Hi Jim, we appreciate your feedback! Thanks for your business! Take care!

October 19, 2022

I had to have some work on my car for recall. I was told over the phone it would take an hour. Ended up taking only a half hour. Happy. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Report | Print
Oct 26, 2022 -

Griffin Ford Fort Atkinson responded

Hi Laura, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

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