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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.5
1,575 Reviews
Call Dealership (920) 568-4444
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1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,575 Reviews of Griffin Ford Fort Atkinson

February 21, 2022

Randy in service dept. was very helpful.And addressed all my concerns on our ford taurus brake issues. More

by garycheez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichert
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi Gary and thank you for your kind words! We appreciate your high-star rating for Griffin Ford Fort Atkinson too. Your visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you! Take care until then.

February 18, 2022

Hsd a Great sales experience with Tim. I would buy there again. Good service dept also. More

by jwl125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Dennis Mitchell, Tim Maney, Duston Henze
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Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi and thank you for saying so! We appreciate your high-star rating for Griffin Ford Fort Atkinson. Tim will love your feedback too. Your visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you (like service/maintenance)! Take care until then.

February 18, 2022

Very friendly, knowledgeable and courteous staff. All my issues and questions were addressed completely and to my satisfaction. Great place for auto service! More

by SKIPMARSHALL517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Liebman
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi Skip and thank you for your kind words! We appreciate your high-star rating for Griffin Ford Fort Atkinson too. Your visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you! Take care until then.

February 18, 2022

They were fast getting to my vehicle and got genuine motor craft parts to do repair, I was have with service people I talked to.would definitely recommend Griffin Ford! More

by Zastrowkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Tim Bucholtz
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Thank you Mr. Zastrow! Griffin Ford Fort Atkinson appreciates your kind feedback and recommendation of our services. Your visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you! Take care until then.

February 14, 2022

Waited all morning and problem was not resolved. Lost chance to get it resolved on Saturday. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi David and thank you for your feedback for Griffin Ford Fort Atkinson. May we ask that you reach out to Lorraine Miller at lmiller@griffinautogroup.com to provide more details. We are committed to our customer's satisfaction. Thank you.

February 11, 2022

From a person who hates dealer repair shops I found this place to be very customer oriented. They have been awesome at finding a comfortable solution to my difficult car repair. Excellent customer service More

by LAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi and thank you for saying so! We so appreciate your high-star rating for Griffin Ford Fort Atkinson too. Your visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you!

February 09, 2022

Good service by the dealer. Very prompt friendly knowledgeable people working for the dealership. Thanks More

by rorval1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi and thank you for saying so! We so appreciate your high-star rating for Griffin Ford Fort Atkinson too. Your visit to 1642 Janesville Avenue was valued. Please let us know when we can do more for you!

February 08, 2022

Exploreemr had a headlight out. Got an appt on very short notice. Very much appreciated. More

by SEXTON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichert
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

No problem! Griffin Ford Fort Atkinson is happy we could accommodate you. Thank you for your business with us at 1642 Janesville Avenue, and we look forward to seeing you again!

February 07, 2022

Ok just could have scheduled us out a few weeks instead of calling and being told the hitch was in a couple of weeks. More

by COACHJPH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Kay Frey
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hi Coach and thank you for your feedback. Griffin Ford Fort Atkinson apologizes to you for the inconvenience you experienced. We appreciate your understanding though. Take care.

February 07, 2022

Kay in the service dept deserves 5 stars for her customer service. She is wonderful and explained everything in detail. More

by sayparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Report | Print
Mar 09, 2022 -

Griffin Ford Fort Atkinson responded

Hello and thank you for your kind words for Kay. We get that feedback quite a bit, and know she appreciates it. Your high-star rating for Griffin Ford Fort Atkinson is valued too. We look forward to welcoming you back to 1642 Janesville Avenue. Take care until then.

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