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Griffin Ford
Waukesha, WI
1,856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,856 reviews
March 10, 2026
My experience at Griffin Ford was outstanding. John Urbanek was very knowledgeable, honest and courteous. He delivered exactly what he promised. I am an extremely satisfied customer. I would h John Urbanek was very knowledgeable, honest and courteous. He delivered exactly what he promised. I am an extremely satisfied customer. I would highly recommend John to anyone looking to buy a used car. More
by ROGER.HANKS
Employees Worked With
Antony Faraos, JASON BEHLING, John Urbanek
February 24, 2026
Fred Mayen was knowledgeable and thorough during my purchase process. Followed up and followed through with answers to my questions. Is involved with minor service issue working toward resolving. purchase process. Followed up and followed through with answers to my questions. Is involved with minor service issue working toward resolving. More
by Bsaek1
Employees Worked With
Fred Mayen
February 13, 2026
Scott was very helpful, kept us updated on status of vehicle we were interested in, upon purchasing, walked us through learning navigation features etc. vehicle we were interested in, upon purchasing, walked us through learning navigation features etc. More
by apfine17
Employees Worked With
Scott
December 27, 2025
Great dealership excellent communication. I dealt with John, Chad and Jason they helped me and gave me a great deal on a 2019 Mustang Bullitt I couldn't be happier thank you. I dealt with John, Chad and Jason they helped me and gave me a great deal on a 2019 Mustang Bullitt I couldn't be happier thank you. More
by Jack
Employees Worked With
JASON BEHLING, John Urbanek, Chad Breager
December 22, 2025
I could not be happier with the service I received from Griffin Ford. Their service tech Ryan was thoughtful, kind and delivered the type of quality service everyone would hope for. They got me in on short Griffin Ford. Their service tech Ryan was thoughtful, kind and delivered the type of quality service everyone would hope for. They got me in on short notice and were very prompt on their service tech. Highly recommend Griffin Ford and their tech Ryan… just doesn’t get any better than this. Kudos!!! More
by Jagalyn
Employees Worked With
Ryan
November 11, 2025
Took my 2014 ford F150 in for an electrical drain and their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put th their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put that much money into it because they could not assure me this would fix the issue. I took it for a second opinion to another repair facility and was told my problem had nothing to do with the cable but was due to a bad shifter switch not reporting the truck in park and was allowing the dash light to remain on. I had this replaced as it was much cheaper abd was told it would fix my problem and it did! I do not recommend this dealerships service department for repairs as their technicians do not know what they are doing. This is not my 1st bad experience with the service department. I thought I would give them 1 more try and they disappointed me again. I will never return to Griffin. More
by Krforman
Employees Worked With
Jason
September 09, 2025
Griffin Ford did an OUTSTANDING job finding me the exact 2025 Escape I was looking for. I wanted a particular color with certain features and they found it! Peter Thao was my salesman. He knows all about 2025 Escape I was looking for. I wanted a particular color with certain features and they found it! Peter Thao was my salesman. He knows all about cars! He's been rebuilding cars for years and has expert knowledge of how they work. I highly recommend Peter to help you find your perfect car. I highly recommend Griffin Ford to help you find the right car for your needs. More
by cduffy
Employees Worked With
Peter Thao
