Griffith Ford Mercury San Marcos

Bend over an smile Griffith Ford san marcos,tx Took expedition in for starter ford corporate says new retail is $265/charged $260 for rebuilt was told by service it was Griffith Ford san marcos,tx Took expedition in for starter ford corporate says new retail is $265/charged $260 for rebuilt was told by service it was NEW. Had water disappearing on new engine they put in one year ago ,5 days later they say it's hoses and fittings. Labor time for starter 1.2 hrs from corporate but here 1.8 hrs. $55 to check for water leak if I had let them replace 2 heater hoses 1 T fitting charges would have been another $471! Service manager looked up new starter ans said $475 wow. Way above corporate an the old service manager an service rep that put new engine in last year are no longer there i guess because thier honesty an concern for customers . Then the service rep offered to replace hoses for less at his home or mine?????? Behind his bosses back an over a company phone. Please Please don't go there and tell your friends More

Stay Away from Griffith Ford The service department is horrible. They are unethical, dishonest and do not stand behind their work. In my case they ordered the wrong parts and ne The service department is horrible. They are unethical, dishonest and do not stand behind their work. In my case they ordered the wrong parts and never could fix my vehicle. Then they would not release my vehicle until I paid them close to $1000 for the wrong parts they ordered. End result was I lost a lot of money and my vehicle was not fixed! More

If you need work on your Ford do not take it here. It took them 3 days to figure out what was wrong with my vehicle. I had to get a friend who knows one of the techs to call them. Two hours after my fr took them 3 days to figure out what was wrong with my vehicle. I had to get a friend who knows one of the techs to call them. Two hours after my friend called they figured out what the problem was. Then they tried to tell me my battery was bad and they could replace it. The vehicle is two years old. I said no, and took it to autozone who could not find any problems with the battery. I like Ford vehicles but will never come here for anything. Almost forgot, the service manager Gus had no idea what was going on. I called to check on the status of my vehicle, and he sounded very pissed off. More

I was charged 1.5 hours for 45 min of work. I have been here twice and they are very slow (hours) to get the diagnosis done. There are better places to get your vehicle serviced in San Marcos. The service here twice and they are very slow (hours) to get the diagnosis done. There are better places to get your vehicle serviced in San Marcos. The service guys are friendly. More

I purchased a new 2009 Ford Super Duty Crew Cab Diesel 4x4 Pickup, very nice truck. I decided to trade as we are done RV'ing. Went to this dealer on April 8, 2011, the very same one I purchased the truc 4x4 Pickup, very nice truck. I decided to trade as we are done RV'ing. Went to this dealer on April 8, 2011, the very same one I purchased the truck from. They WILL NOT TAKE IT AS A TRADE!!!! They want customer loyalty? More