
Grogan's Towne Chrysler Jeep Dodge Ram
Toledo, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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GREAT SERVICE great service, Was helped and walked through everything Made it very easy purchasing my 1st car from a dealership, would recommend to anyone I know great service, Was helped and walked through everything Made it very easy purchasing my 1st car from a dealership, would recommend to anyone I know. Will definitely come back down the road! More
Wonderful customer service!! From the very beginning of stepping on the lot at Grogans, John made it a wonderful experience. He was a fantastic salesman!! He greeted us with frien From the very beginning of stepping on the lot at Grogans, John made it a wonderful experience. He was a fantastic salesman!! He greeted us with friendliness and a smile when we found what we wanted. He walked out with us to the lot and was willing to let me test drive multiple cars. When I settled on which one I wanted, he showed me everythIng that the car had to offer and features I didn’t expect to have in a 3 year old car. Then came the paperwork part of it. I was trading in my old car for a new car because my old car was falling apart. My nerves were through the roof because I was only working with what the value of my car was. Anyways, John made the whole paperwork part a little less nerve racking and not so serious. He went through every piece of paper he was giving me, and answered every (of my many) questions I had about the whole car buying process. When I got approved he seemed to be so excited for me, and led me to a great finance coordinator (Bree) who had great customer service as well. She was able to get me approved with the short amount of credit I had. She went through all the papers and interest rates with me and answered all of my many questions I had. She was friendly the whole time and made my nerves feel at ease. I signed the papers and drove away super excited. It is almost one week later and I could not be more thrilled with the car I got. I got service that was fantastic and both the people who worked with me (John and Bree) were great! we plan on buying another vehicle within the next year and we definitely plan on going back to John and Bree for the buying process. If you want a vehicle I definitely recommend Bree and John to sell you one! More
outstanding dealership From the time we entered the showroom door till the time we drove our new Journey home it was an outstanding experience. We were introduced to Russ I From the time we entered the showroom door till the time we drove our new Journey home it was an outstanding experience. We were introduced to Russ Irvine and he guided us through the lease experience. He explained all of our options clearly and concisely. He listened to all of our questions. We were very comfortable with our experience. In the final analysis, we are very satisfied with the way we were treated by Russ. He made it a pleasure leasing a new car on a personal level as well as a professional level. We have already recommended to our friends that they should consider dong business with the Grogan Towne team. Rhanks Russ. More
Great service! Russ , professional, friendly , great customer service. Russ, listen to my likes and dislikes. He went above and beyond to help us find the van we lik Russ , professional, friendly , great customer service. Russ, listen to my likes and dislikes. He went above and beyond to help us find the van we liked. I will certainly refer him to friends and family. More
So helpful!!! John was so friendly and helpful answering my many questions! He went above and beyond to help me find my car. I’m so happy and thankful!! John was so friendly and helpful answering my many questions! He went above and beyond to help me find my car. I’m so happy and thankful!! More
Fantastic use car purchase experience Working with John Byrne was very pleasant, professional experience. Not only did John take care of my purchase in a timely fashion, but addressed all Working with John Byrne was very pleasant, professional experience. Not only did John take care of my purchase in a timely fashion, but addressed all of my concerns completely and even exceeded my expectations! I also have to say the business office was also very prompt in producing paperwork and getting me through the entire process faster then I've ever experienced in other dealerships. I drove over 1 hour to get to Grogan's Towne, and would do it again. More
A friendly and professional place to buy a car !!! When shopping for a quality used car ask for John Baertschi. His professional knowledge and helpful service was truly a pleasure to experience. He mad When shopping for a quality used car ask for John Baertschi. His professional knowledge and helpful service was truly a pleasure to experience. He made us feel relaxed and gave us confidence that we were in good and trustful hands. He is a good salesman that went out of his way to make us happy !!! More

Great Experience at Grogan's! We really enjoyed working with John Byrne and Heather Collins! They both were very helpful and had excellent customer service. John is a great sales m We really enjoyed working with John Byrne and Heather Collins! They both were very helpful and had excellent customer service. John is a great sales man, he was never pushy and seemed very honest & sincere. More
Sales person intentionally misled me Purchased a used car in January of 2018. It was cold outside which made it difficult to evaluate the air conditioning. They offer a 30 day guarantee Purchased a used car in January of 2018. It was cold outside which made it difficult to evaluate the air conditioning. They offer a 30 day guarantee so I specifically asked the sales person what happens If I had a problem when it's warm enough to use the AC and the 30 days run out. I was assured in no uncertain terms, that when it got warm, and should I have any trouble with the AC, my salesperson would personally take care of the problem. Never really expected to have AC trouble, but I was given a nice assurance which sealed the deal. Sure enough, when it got hot out in May and I used the AC for less than a week, the compressor broke and would cost 850 bucks to repair. Talked to the salesperson and received a speech about there was no one at the dealership who would ever authorize repair and that I should have purchased extended warranty , and I should have examined the AC more carefullyetc. etc. like it was all my fault. I don't like being lied to, which is exactly what this person did to sell a car. Unlikely situation come true. More
The best I have nothing bad to say, everything from start to finish went as smooth as it possibly could, couln't ask for a better team. I have nothing bad to say, everything from start to finish went as smooth as it possibly could, couln't ask for a better team. More