Grogan's Towne Chrysler Jeep Dodge Ram

Bought a Certified 2013 Chrysler 200 with 4 different brand tires that were at ware bar, Cd player does not work, missing lower front bumper grille, Certified 200 point means nothing had to go to belle t brand tires that were at ware bar, Cd player does not work, missing lower front bumper grille, Certified 200 point means nothing had to go to belle tire spend 700 dollars only had the car 2 months had to make the car safe. I will never buy a car from them again if anybody buying a car from them get it inspected because after paper signed its your problem More

If I would have know Freddie was at this dealership the 1st time I walked in I might have had a newer car sooner!! He is the kind of person every dealership needs on their team. Thanks for being there Fr 1st time I walked in I might have had a newer car sooner!! He is the kind of person every dealership needs on their team. Thanks for being there Freddie, I WILL be back!! More

Mo was a very good honest man and took good care of me:) couldn't knock a couple hundred off cause of car being so new on the lot but promised a free oil change, detail on the car and a gas fill up. Also on couldn't knock a couple hundred off cause of car being so new on the lot but promised a free oil change, detail on the car and a gas fill up. Also only came with 1 key with broken buttons but was told where to get fixed and will be remburse! I will highly recommended any other friends or family that are buying to go through him!! Thanks a lot Mo:) You Da man! More

Me and my wife were treated like family from the moment Me and my wife were treated like family from the moment we walked in the door. We entered the showroom floor and were greeted pleasantly and asked Me and my wife were treated like family from the moment we walked in the door. We entered the showroom floor and were greeted pleasantly and asked how we could be helped. I asked the gentleman who greeted us if he could direct us to used sales. He led us through the showroom and to the used sales area and found us an available sales person. The gentleman he found for us was John Murphy. He greeted us pleasantly and offered us a seat at his desk.He asked if we had any particular vehicle in mind that perhaps we saw on the lot or on the internet. We had printed a picture of a vehicle we saw on the internet and he asked if we would like to take a closer look at it. We were not asked about finances or price range until we initiated that part of the conversation. We didn't feel any pressure at all. We did look at the vehicle we brought a picture of and John thought maybe we seemed to be settling on something according to what we thought we could afford. He asked what our monthly budget would be and showed many more vehicles in much nicer condition with much lower miles that we could afford. We were smiling ear to ear because we had many choices. My wife would be the primary driver so she chose the color and options she wanted. She found a 2013 Town & Country fully loaded with low miles that she fell in love with. We were tight on time getting kids picked up and John helped us along the way. He took our information and said "Go pick up the kids". We returned a little later than hoped and the dealership was all locked up. The John saw us through the window and opened the door and said "Congratulations, you were approved." We were ecstatic to learn we would be driving such a new car within our budget. While we were gone picking up the kids, John had the folks there wash and detail the van and check all fluids. He waited patiently for us to finish the paperwork and then followed us to the gas station and put some gas in it so we could drive it home. We will be going back to Grogan's when it's time for a new vehicle, More

Bob was the best salesman I have ever had. He really worked with me to find exactly what I wanted, in the price rage I could afford. I have never felt more comfortable buying or even looking at cars. I worked with me to find exactly what I wanted, in the price rage I could afford. I have never felt more comfortable buying or even looking at cars. I had been to many different dealerships, and grogans was by far the most friendly place. Bob made me feel very comfotable in my purchase he qas the best and I will recommend him to anyone I hear that is looking to buy a car!! More

First, Bob suggested I try for new car. That didn't work so I went back to Bob and he showed me a great Chrysler 200. He is very professional and honest which I liked. I felt like he wasn't trying to work so I went back to Bob and he showed me a great Chrysler 200. He is very professional and honest which I liked. I felt like he wasn't trying to hustle me into high payments. After I bought the car Bob still checks to make sure everything is still ok. The issues I have found, Bob went above and beyond to fix and I appreciate that greatly. I plan to return for my puchase and I recommend my friends and family to see Bob More

This is the second vehicle my family has purchased from Grogan's Towne and we will be back. Jon Hainer has handled both of the sale. He is awesome. Next visit we will be seing Joh for our new Dodge Ram!!! Grogan's Towne and we will be back. Jon Hainer has handled both of the sale. He is awesome. Next visit we will be seing Joh for our new Dodge Ram!!! Thanks agian Jon! More

My husband and I had visited a different dealership prior My husband and I had visited a different dealership prior to calling Grogan's, I didn't have any reason to think that we would need to be looking ar My husband and I had visited a different dealership prior to calling Grogan's, I didn't have any reason to think that we would need to be looking around or calling other dealerships, since I knew what I wanted to look at, and I figured it would be easy for not only us but the salesman as well. Not only did the other dealership NOT put me in the car I wanted to test drive, the guy tried to "sell" me other SUVS that I had no interest in. I left the first dealership feeling very discouraged and just not excited like I thought I was going to be. So 2 days later I called Grogan's, I was connected with Jon Hainer. We made an appointment for that day. We got there, and right off the bat my husband and I felt as ease. Jon has that type of personality where you feel like you've known him for years. He took us out to the lot where the vehicles that we were interested in were parked. I'm the type of person that does my research for weeks sometimes months before I make a decision. So I don't want to try and be sold on something else, when I already know what I want. However, my husband is a very inquisitive person, so he had a few questions about other vehicles just out of his curiosity. Jon answered them, but never tried to "sell" us on one. Heather was also another person we worked. She helped us with the financing, she was awesome! Answered every question we had. Very friendly. I left that day in my new vehicle smiling ear to ear. I love great customer service, and that is just what we got! Thanks again to Jon and everyone at Grogan's for making our experience so wonderful! We will be back in the future. More

We took our daughter in to buy a car and we were very lucky to get Bob Reaume to wait on us. I believe we may not have gotten the car had it not been for him being as knowledgeable, considerate as well lucky to get Bob Reaume to wait on us. I believe we may not have gotten the car had it not been for him being as knowledgeable, considerate as well as respectful which is huge. We had already been elsewhere and did not have as great of an experience! We will be back to buy our next car at this dealership as long as Bob is there to help us the way he was able to help our daughter. It was very refreshing to have been treated as well as we were (like family).......kudos to Grogan for having such wonderful people working for them......it was a very good experience for sure!! We will be back!!!! More

I had an incredible experience at this dealership. I was nervous about working with a dealership as my other car purchases had been through smaller, local lots. Mo was an incredible salesman. From the ini nervous about working with a dealership as my other car purchases had been through smaller, local lots. Mo was an incredible salesman. From the initial phone call I made inquiring about a vehicle all the way through the test drive, purchase, financing, and questions after the sale he was very informative and returned my phone calls right away. He was very knowledgeable about the vehicle. He answered any questions we had honestly and did not make us feel pressured in any way. We worked with Heather in the business department for financing and she also was very informative and did not pressure us to make decisions or finance with certain places. We were trying to finance through our local bank and Heather and Mo went out of their way to make sure they received the proper documentation. When we then decided to finance through the dealership options Heather was able to take our credit application over the phone and get us set up with financing in just a few hours. They even went so far as to then drive the new van to us (over an hour away) and the very courteous drivers even made sure it was filled up with gas when it was delivered to our driveway. Heather sent along all the paperwork I needed to complete the financing so we never had to make another trip back to the dealership. Everything was brought to us. Mo and Heather truly made this experience easy and actually fun. I would recommend this dealership and especially these two individuals to anyone looking to purchase a new or used vehicle. And after a lot of comparing different sites, this dealership always had the best prices on the van we were looking to buy within a 100 mile radius of our location. A win/win on all accounts! More