Grogan's Towne Chrysler Jeep Dodge Ram
Toledo, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 499 reviews
This is our 2nd time working with Tyler and he is so friendly and very helpful! We had paperwork issues (on our end) and he was patient and worked with us through the entire process. We will definitely friendly and very helpful! We had paperwork issues (on our end) and he was patient and worked with us through the entire process. We will definitely be back to see him again! More
I bought my first car from them years ago and when it was time for a new one I went back and I am so glad I did ! They had exactly what I wanted and the service was amazing , Jason greeted me right away and time for a new one I went back and I am so glad I did ! They had exactly what I wanted and the service was amazing , Jason greeted me right away and took such awesome care of me . The environment was like a big family , even though I spent a few hours there it did not even feel long . Jason was so great , there was never any awkward silence moments, felt like I have known him for years! More
I absolutely love doing business with Grogans! I am on my 5th lease with them, and they have always been very knowledgeable, helpful, and a pleasure to do business with. I recommend them to anyone I am on my 5th lease with them, and they have always been very knowledgeable, helpful, and a pleasure to do business with. I recommend them to anyone looking to purchase or lease, new or used. The first time I did business with them, I bought a used vehicle. It was the best used car I ever owned! Once I was financially strong enough to lease a new vehicle, they did not fail me! I will continue business with them because they know how to treat customers, and will make sure you are satisfied with your vehicle! More
Jason was Very honest and not a hassle to do business with. He made buying a car a great experience. I recommend going to him if you want a salesman that will be upfront with you and treat you with respe with. He made buying a car a great experience. I recommend going to him if you want a salesman that will be upfront with you and treat you with respect. More
John and the team at Grogans Towne made my experience a breeze. I came from Michigan and had no trouble with purchasing my car-they even drove it up to my home. breeze. I came from Michigan and had no trouble with purchasing my car-they even drove it up to my home. More
Great experience from the pick up from the airport by Roger to signing the last document. They had exactly what I was looking for at a fair price! Roger to signing the last document. They had exactly what I was looking for at a fair price! More
Grogan’s Towne is a wonderful dealership that goes above and beyond to exceed customers expectations!! John Baertschi is a one of a kind salesman that is not only very knowledgeable, but one of the friendli and beyond to exceed customers expectations!! John Baertschi is a one of a kind salesman that is not only very knowledgeable, but one of the friendliest people you will ever meet! It was an all around great experience!! Thank you from our family! Thank you to Mark as well! More
I was having a intermittent starting issue with my 2008 Dodge 1500 Pickup that I couldn't figure out, I replaced the Starter and the ignition switch and the problem remained. I made an appointment for the Dodge 1500 Pickup that I couldn't figure out, I replaced the Starter and the ignition switch and the problem remained. I made an appointment for the 12th of July and included what I had already tried to fix the issue in the notes section. I didn't hear anthing that day so texted and they said they couldn't find the problem, the Master tech would look at it the next day. I checked back the next day and was told they got the problem to happen and they opened a case with the Chrysler engineering dept. I didn't hear anything the next day so on Friday the 15th I texted and they said they still couldn't find the problem and they had sent a scan report to Chrysler (whatever that means). On July 21st I had enough and told them I was coming the next day to pick up my vehicle and pay them whatever I owed. I was told that the tech could get the vehicle to start when the problem accured by hitting the starter with a hammer and that it needed replaced because it was drawing to much power. They didn't do a basic load test on the starting system for over a week? OMG. After paying $175.00 for the diagnostics and picking up my vehicle I noticed that they had unplugged the wiring for the dashcam and rear camera in my vehicle. It's wired with the radio to go off after the key is removed and the driver door is opened. I checked the SD card and during off hours they had left the ignition on in the shop so the camera would keep running in a loop and overwrite any video that had been recorded. 18 hours of recording pointing at a wall. A half a tank of gas was used but I didn't remeber the mileage, It was in for a starting problem not a drivability issue. Stay away from the service department at Grogans. Thanks Dave. More
The Sight Center of Northwest Ohio could not accomplish our mission to empower independence and enrich the lives of individuals who are blind and visually impaired without the support of our community. We our mission to empower independence and enrich the lives of individuals who are blind and visually impaired without the support of our community. We appreciate Grogan's Towne CJDR for the amazing generosity and the fabulous customer service. More





