Autostar Chrysler Dodge Jeep Ram of Silverthorne

Thomas was very helpful, professional, most importantly responsive to getting my several appointments for my car fixes taken care of. Thank you! responsive to getting my several appointments for my car fixes taken care of. Thank you! More

Very pleased they got me right in when I had an unexpected mechanical issue right before the holidays. unexpected mechanical issue right before the holidays. More

Pavel worked with his manager to make sure that my repair was covered by my extended warranty. They got me back on the road and kept me informed about the repair and payment. I greatly appreciated the assi was covered by my extended warranty. They got me back on the road and kept me informed about the repair and payment. I greatly appreciated the assistance! More

Pablo was very helpful and he called me within the hour to say that they are diagnosed the problem and had the part in stock. However, it was lunchtime so it would be fixed after so I caught a ride from an to say that they are diagnosed the problem and had the part in stock. However, it was lunchtime so it would be fixed after so I caught a ride from an employee at auto store to the shopping center. Later I called to see how it was and he was just about to call me saying that it was done and he called me a ride for pick up. It was all under warranty and drove great after I left the shop. More

I worked with Michael Arnold in service and he was very communicative with me and got my car fixed. communicative with me and got my car fixed. More

Excellent customer service, very personable and professional staff. The text message to update services needed and approve the estimate works very well. professional staff. The text message to update services needed and approve the estimate works very well. More

I got blown off 2X in 2 days after calling and asking on availability and stock on a cash purchase of a '26 RAM 1 ton with the new 7.2 cummins, and a certified used TRX..Just an FYI but that's a $200,000. c availability and stock on a cash purchase of a '26 RAM 1 ton with the new 7.2 cummins, and a certified used TRX..Just an FYI but that's a $200,000. cash sales if you genius' could figure out how to call a prospective customer back. I've been in the county longer than stop lights, a land owner and rancer that has bought 2 new trucks off your lot 30 yr ago and John Hickey Sr. would roll in his grave to see what you've done to his Dodge dealership, and FYI as I've read all the 1 star reviews and par for the course along with your stock reply of 'reaching out to you', James, a call to explain better. If you wan to know just how you lost this substantial sale you can ask Rhett or the hispanic lady that answered when I called back to see why I had been blow off the day before, who also told me she was 'working on it', for my contact info and you can call me and explain to me why someone interested in purchasing 2 new (very high end) trucks at the same time gets blown off by your salesman? Or you can blow me off as well, really doesn't burn my xxx too bad as Victory in Craig seems to happy as heck to have my business, that you lost! More

Always a pleasure to do business here. There was a little bit of miscommunication about some of the work, but they made it right immediately. We’ll definitely come back! There was a little bit of miscommunication about some of the work, but they made it right immediately. We’ll definitely come back! More

Auto Star has turned the dealership around 180°. The mechanics and the staff are knowledgeable and welcoming. It feels like a local dealership again. The mechanics and the staff are knowledgeable and welcoming. It feels like a local dealership again. More

Terrible communication with Thomas. Recommended work was $8k. Took to Golden dealership for second opinion and received a completely different diagnosis. Recommended work was $8k. Took to Golden dealership for second opinion and received a completely different diagnosis. More