Robert saved me! I was doubtful and discouraged about being able to purchase the car I wanted. Robert made my process completely STRESS FREE. He never pressured me, he calmly, and patiently walked me through this process step by step. I felt helped, not harrased, and I felt genuinely cared for. All of this while purchasing a car for the first time in 20 years! As for Groove as a whole, the management, finance department literally fought for me to get a lower interest rate and lower monthly payment "just because". They worked hard to help me. All the time I felt relaxed and attended to by both Robert and the team that enabled me to leave that day in my new used car! Very, very impressive, and I am very happy!