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Groove Subaru
Englewood, CO
7,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 23, 2023
Great. No issues. Fast Service. I liked the fast service, pricing, and the employees were friendly and communicative. No issues. Fast Service. I liked the fast service, pricing, and the employees were friendly and communicative. More
by mstaples973
Verified CustomerEmployees Worked With
Sophia Blouch, Sophia Blouch
November 23, 2023
We had a great buying experience at Groove! Our salesman Andrew Franco was very knowledgeable and was as excited as we were to help us build our dream car! The communication was great throughou Our salesman Andrew Franco was very knowledgeable and was as excited as we were to help us build our dream car! The communication was great throughout the ordering and delivery process. We love our new ride! More
by jay_menor
Employees Worked With
Andrew Franco, Stephen Altvater
November 22, 2023
Went for an oil change prior to this visit. Was told the fog light bulbs needed to be changed. I was not given a quote for this service and that the bulbs would be non-led lights. After the oil Was told the fog light bulbs needed to be changed. I was not given a quote for this service and that the bulbs would be non-led lights. After the oil service was done, which was already paid via plan, I ended up paying $102.00 to change out my fog lights. I was even told the price was cut down from $170.00. On this particular visit I was asking my Advisor about car alignment and tire rotation. I was blown off by him saying it’s Denver and this happens. I’m a native to Colorado and I fully aware of the potholes in these parts. My advisor mentioned he gets his car aligned twice a year. I had recently purchased the car from lease and was told that an associate replaces her windshield twice a year. Groove must have a sales gimmick that associates replace parts twice a year for customers to buy into services or warranties that aren’t needed. Do your research before buying such warranties or services. More
by sdcross
Employees Worked With
Josh Magyar, Ron Baca
November 22, 2023
I take both of my vehicles here and only here. The customer service is fantastic and the costs are in line with non-dealer service shops. The customer service is fantastic and the costs are in line with non-dealer service shops. More
by Gabe M
Employees Worked With
Ron Baca, Haley Blouch, Tiannah Baca
November 21, 2023
I usually have a very quick time and no issues, but this time there was just a long delay in the diagnostics. They did help me out with rides and overall experience was good, but would have liked the diagno time there was just a long delay in the diagnostics. They did help me out with rides and overall experience was good, but would have liked the diagnostics to be quicker and communication regarding timeline a little more clear. More
by ashley.hilton.25
Employees Worked With
Tiannah Baca, Tiannah Baca
