
Groove Subaru
Englewood, CO
Filter Reviews by Keyword
By Type
Showing 7,487 reviews
Hayley was wonderful and helped solve a problem we were having with our maintenance package. She was worked to make our previous bad experiences a thing of the past. Once I started working with her she tur having with our maintenance package. She was worked to make our previous bad experiences a thing of the past. Once I started working with her she turned my experiences into good ones. She even had my car picked up and dropped off at my home so my car could get serviced. Shes a keeper! Hayley makes you feel valued as a customer and you can’t ask for than that from a manager! Thanks Hayley! -megan Russell More
I worked with Josh who was extremely helpful! He went above and beyond to make sure I was able to get the perfect car. I will definitely be going back to them next time I need to purchase a vehic He went above and beyond to make sure I was able to get the perfect car. I will definitely be going back to them next time I need to purchase a vehicle. Give Josh a raise, he deserves it! More
I bought a new car from here a few weeks ago. I worked with Sergio Alvarez (Sales) and Andrew Smith (Financing). Sergio was great - no hassle, no pressure, straight shooter. Same with Andrew - he I worked with Sergio Alvarez (Sales) and Andrew Smith (Financing). Sergio was great - no hassle, no pressure, straight shooter. Same with Andrew - he moved quickly but allowed me to take my time and he answered all of my questions. I feel i got a fair price on my my new car and a fair trade in for my old car. They went above and beyond as i forgot my checkbook so they arranged for me to drive my old car home and Sergio drove my new car to my house (30 mins and after hours) to ensure i got my new car the same day. Excellent service! More
Sophia was friendly and very helpful in getting the spark plugs replaced in my daughter’s car. She also called me today to follow up to see how my daughter’s car was running. Her car is running great! Thank plugs replaced in my daughter’s car. She also called me today to follow up to see how my daughter’s car was running. Her car is running great! Thank you all! More
Haley was professional and treated me like a friend. She even remembered I had2 dogs last time i was in for an oil change and inspection. She was so kind when I told her my other baby had died. Fas She even remembered I had2 dogs last time i was in for an oil change and inspection. She was so kind when I told her my other baby had died. Fast and easy to get the service with trained Subaru mechanics More
Second Subi from Groove, great service, good team, very efficient great product as usual. I’m glad I buy my vehicles at Groove efficient great product as usual. I’m glad I buy my vehicles at Groove More
I’ve had my car in for repair numerous times because they didn’t fix it right the first time. Customer facing service is great but the workmanship not so much. The car still doesn’t drive correctly but they didn’t fix it right the first time. Customer facing service is great but the workmanship not so much. The car still doesn’t drive correctly but they say it’s great. Oh well. More