Groove Subaru

Very nice, costumers service is excellent I feel great to drive Subaru ascent thanks to groove Subaru drive Subaru ascent thanks to groove Subaru More

Seemed authentic about our concerns and spent time to help explain the issues + repairs that would remedy the problem help explain the issues + repairs that would remedy the problem More

Absolute best customer service I have ever had! I highly recommend Subaru Groove for all of your car maintenance! I highly recommend Subaru Groove for all of your car maintenance! More

The show room was clean, and full on a Saturday, but did not seem overcrowded. We had seen the Crosstrek I wanted, online, and I eventually chose that after looking at the other ones on display. (There were not seem overcrowded. We had seen the Crosstrek I wanted, online, and I eventually chose that after looking at the other ones on display. (There were only a few 2024s) Everyone was very nice and was chock-full of information. Call the only irritation was who I will call the finance guy. I did not get his name. We waited and waited for him to be available, not sure why, since I was paying cash. When we were finally ushered in, I was subjected to a long winded automatically delivered extended warranty spiel. I said, immediately, that I was not interested in an extended warranty of any type. That did not stop him. Finally, I interrupted the stream of words to say that I absolutely was not interested. That made him move onto the next section of less expensive warrantees. From the look on my face, I think he finally got the drift and closed his folder. I just wanted to get out of there at that point. The rest of my dealership experience was as delightful as it, can be, considering the stressful circumstances. My sales person, Tina Barber, was especially kind and friendly. I prefer to deal with a female sales staff, and I appreciated seeing a few of them at your dealership. When I returned with my cashiers check to pick up the car, Jonathan Norris was very patient in explaining a few key operational bit sso that I could get going. He also put on my temp plate. At least I think Jonathan was his name. I’m terrible at remembering names.. The person to whom Tina Barber had introduced me, because she was going to be on vacation on my pick up day, was Nick. He was upstairs when I arrived, and the message came down that he was busy. I was two hours later than expected because of difficulties in finding a bank branch that would issue a cashiers check of this amount, but I called the dealership and left a message with someone that I would be late. Jonathan filled in quite nicely. Please forgive any typos, as I have to use the microphone today due to arthritis.. More

Haley, the customer service manager, was fantastic. Cared for our needs immediately, make sure all of our concerns were cared for. And make sure we didn’t even have to wait. She made Groove shine! Cared for our needs immediately, make sure all of our concerns were cared for. And make sure we didn’t even have to wait. She made Groove shine! More

Buying a new car can be a harrowing experience, but working with Logan and the Groove crew was actually enjoyable! Highly recommend it! working with Logan and the Groove crew was actually enjoyable! Highly recommend it! More

Pretty decent experience except that the Accord was not detailed before purchase. I think the previous owner kept it relatively clean and it was "wiped down" but it was definitely not detailed. Also not detailed before purchase. I think the previous owner kept it relatively clean and it was "wiped down" but it was definitely not detailed. Also not entirely sure what the warranty covers More

Ryan was a huge help in getting my son's new crosstrek . ..wasn't overly pushy but was there to give input when needed ... went above and beyond.. highly recommended ..wasn't overly pushy but was there to give input when needed ... went above and beyond.. highly recommended More

Joe was very helpful and knowledgable. I felt informed to make a confident buying decision. All around, I'm loving my certified preowned Subaru! I felt informed to make a confident buying decision. All around, I'm loving my certified preowned Subaru! More