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Groove Subaru
Englewood, CO
7,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 17, 2023
Always good communication when we have our car in for service. They are proactive and it is always smooth service. They are proactive and it is always smooth More
by andrea.v.peters
Verified CustomerEmployees Worked With
Josh Magyar, David Coates, Trent Gilliard, Brett Tossie, Ron Baca, Haley Blouch, Rachide Reese, Tiannah Baca, Brian Olson, Sophia Blouch
September 17, 2023
I’ve had to take my car in a few times because it keeps rattling. The first time they ordered the wrong part. They were supposed to order the right one and contact me but they never did. It was ok because rattling. The first time they ordered the wrong part. They were supposed to order the right one and contact me but they never did. It was ok because they managed to get it to stop rattling while they had it the first time. The next time I took it in I told them it was rattling in a different spot. They didn’t even look at the spot where it was rattling. It’s a brand new 2023 car that I paid $53000 for. It should not be rattling. Service has always been nice just frustrated with the lack of follow through and the rattling. More
by kels763
Employees Worked With
Multiple employees
September 17, 2023
Joe Canny was a great sales representative! On the other hand, when sitting down with the Finance person, Mai it was a total nightmare. She talks in circles, pushes hard fear-based selling, dra On the other hand, when sitting down with the Finance person, Mai it was a total nightmare. She talks in circles, pushes hard fear-based selling, draws a million doodles, squiggles and illegible garbage on paper trying to push the highest price extra service plans. Multiple times we had to tell her we wanted to see prices of packages, and she kept going rounds with circular stories and 'what if' scenarios. She'd throw pictures of engines at you, pressure you to pay now and avoid tens of thousands in repairs later. She's a chaos engine and I'm so happy we never have to see her again!!!! More
by adudik
Employees Worked With
Joe Canny, Mai Sheath
September 16, 2023
Excellent technicians and manager. They were very nice and polite to me! Thank you so much! They were very nice and polite to me! Thank you so much! More
by allie.ahern
Employees Worked With
Josh Magyar, David Coates, Trent Gilliard, Brett Tossie, Ron Baca, Haley Blouch, Rachide Reese, Tiannah Baca, Brian Olson, Sophia Blouch
September 16, 2023
Pleasant staff. Efficient process. Easy scheduling. Patient and responsive. Full report at check out. Good follow through. Efficient process. Easy scheduling. Patient and responsive. Full report at check out. Good follow through. More
by sehrtnlee
Employees Worked With
Josh Magyar, David Coates, Trent Gilliard, Brett Tossie, Ron Baca, Haley Blouch, Rachide Reese, Tiannah Baca, Brian Olson, Sophia Blouch
September 16, 2023
Everyone was very nice and took care of me right away. It was the fastest appointment I’ve had in the last 6 years. Whoever is making changes, thank you!! It was the fastest appointment I’ve had in the last 6 years. Whoever is making changes, thank you!! More
by daniellenicolehair
Employees Worked With
Short pink hair! , Ron Baca
