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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

September 10, 2023

fast, well-done, minimum "dwell time"! Why 15 words when 7 will do? Yadda, yadda. More

by SCONWELL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
new lady with no business cards yet.
September 10, 2023

Esteban was our salesman and he was patient with the particular circumstance and we greatly appreciated it. Smooth transaction. Very nice professional people. I’d highly recommend it to all! More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Gabriel Martorell Rios
September 10, 2023

I received a warm welcome from the service team and I was very pleased and impressed with the concern and efficiency of the maintenance and management staff who assured the maintenance and care of my vehicle More

by JIMTHURMOND6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie, Matt Martin
September 09, 2023

My service was done on time with good explanations. I received a call when it was ready. More

by srmcinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
September 09, 2023

Joshua (my salesperson) was the best. Very knowledgeable and trustworthy. Would buy a car from him again in a heartbeat. Groove Subaru as a dealer adds a lot of accessories to their ca More

by kbarrett20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Beveridge, Josh Federico
September 09, 2023

Service was excellent. Ron was very helpful and responsive. Only issue was delay due to having to source a part. Loved the Lift service More

by BRIANPDUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
September 09, 2023

I had an excellent experience buying my first car here! The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me More

by rnd1231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez, Grace Cahoj, Esteban Gabriel Martorell Rios, Ryan Powers, Scott Nelson
September 09, 2023

I had an appointment Monday, Tech update, fixing a sun roof seal, and figure out the power draw that killed my battery. The car didn't even get into the garage until Friday. An entire week without a vehic More

by mwoodring85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Tossie
Sep 11, 2023 -

Groove Subaru responded

Thank you for reaching out. We are sorry that you had the experience that you did. We would like to understand what happened and see what we can do to correct this for you. Please reach out to our service manager Haley at hblouch@grooveauto.com or our service director Brian at bolson@grooveauto.com.

September 09, 2023

I had a 6-month service Thursday (9-7-23). This morning I went into my garage and there was a large pool of oil. I had to spend my Saturday getting my car to Groove to be corrected!!! NOT PLE More

by fmf3md.txm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Tossie
Sep 11, 2023 -

Groove Subaru responded

Thank you for reaching out! We are so sorry that we failed to complete the task correctly. Our promise is to provide extraordinary service and we missed the mark. Please reach out to Haley our service manager at hblouch@grooveauto.com or Brian at bolson@grooveauto.com. We would like to speak with you and make sure all corrections needed were made.

September 08, 2023

I thought the staff was very helpful and created a welcoming environment for questions. They made my first car buying experience easy and stress free. More

by eclaire.smith44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham, Zavier, Grace Cahoj
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