
Groove Subaru
Englewood, CO
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Esteban was our salesman and he was patient with the particular circumstance and we greatly appreciated it. Smooth transaction. Very nice professional people. I’d highly recommend it to all! particular circumstance and we greatly appreciated it. Smooth transaction. Very nice professional people. I’d highly recommend it to all! More
I received a warm welcome from the service team and I was very pleased and impressed with the concern and efficiency of the maintenance and management staff who assured the maintenance and care of my vehicle very pleased and impressed with the concern and efficiency of the maintenance and management staff who assured the maintenance and care of my vehicle was accomplished well to my satisfaction. More
Joshua (my salesperson) was the best. Very knowledgeable and trustworthy. Would buy a car from him again in a heartbeat. Groove Subaru as a dealer adds a lot of accessories to their ca Very knowledgeable and trustworthy. Would buy a car from him again in a heartbeat. Groove Subaru as a dealer adds a lot of accessories to their cars that I wasn’t a fan of. The amount of inventory they have was their redeeming quality. Morgan, who facilitated financing, was knowledgeable, but hardcore sold extra warranties and was borderline misleading. An uneducated buyer would have been easily ripped off. More
Service was excellent. Ron was very helpful and responsive. Only issue was delay due to having to source a part. Loved the Lift service Ron was very helpful and responsive. Only issue was delay due to having to source a part. Loved the Lift service More
I had an excellent experience buying my first car here! The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me (Sergio, Esteban, Grace, and Mr. Nelson) was very friendly, honest, and flexible. I spent 3 hours at the dealership and Sergio was very patient. When the prices all added up and I couldn't afford it after all, he worked with the numbers to give me a better deal - I was honored they applied a military discount no questions asked even though I was buying a used vehicle. Everyone I spoke with was very patriotic, having either served in the military or had family members who did, and their military-friendliness was a plus to purchasing there. The car was in great condition and the detailing was fine - they did a terrible smeary job on the mirrors and windshield so I'll have to clean those better but not a big deal, everything else seemed well done. I was very pleased to find my unicorn car and to work with such wonderful people for a great first car-buying experience. More
I had an appointment Monday, Tech update, fixing a sun roof seal, and figure out the power draw that killed my battery. The car didn't even get into the garage until Friday. An entire week without a vehic roof seal, and figure out the power draw that killed my battery. The car didn't even get into the garage until Friday. An entire week without a vehicle is not okay. Why bother having an appointment? And battery I was told "that's just how they are". More
I had a 6-month service Thursday (9-7-23). This morning I went into my garage and there was a large pool of oil. I had to spend my Saturday getting my car to Groove to be corrected!!! NOT PLE This morning I went into my garage and there was a large pool of oil. I had to spend my Saturday getting my car to Groove to be corrected!!! NOT PLEASED AT ALL!!! More
I thought the staff was very helpful and created a welcoming environment for questions. They made my first car buying experience easy and stress free. welcoming environment for questions. They made my first car buying experience easy and stress free. More