
Groove Subaru
Englewood, CO
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I was a walk in, and Tiannah Baca was the service assistant that greeted me. She assured me that Grove would fit me in the next day, and they did. As it turned out, my car did require some serious me assistant that greeted me. She assured me that Grove would fit me in the next day, and they did. As it turned out, my car did require some serious mechanical work, and Tiannah kept me informed through out the entire process. I knew that she understood the timing situation for my trip, and she did everything possible to make sure I felt safe on for my travels. I will ask for Tiannah whenever I come in for service. Thank you! More
Overall pretty seamless process. Tina and Andrew were great. Only hiccup was their inability to transfer a title from the vehicle owner to the purchaser (to apply trade in value to Tina and Andrew were great. Only hiccup was their inability to transfer a title from the vehicle owner to the purchaser (to apply trade in value to new car) but that wasn’t a huge deal as we just had the owner of the trade in co-buy. Not a big deal though! Would buy from them again More
Parts Dept staff was friendly, helpful and they said my replacement fob battery was no charge! And my fob works! It is a GREAT day. replacement fob battery was no charge! And my fob works! It is a GREAT day. More
The whole crew with Ron made every effort to address my cars problem and complete my job in a timely manner , even though I didn’t have an appointment and just squeezed into their busy dchedule cars problem and complete my job in a timely manner , even though I didn’t have an appointment and just squeezed into their busy dchedule More
I have taken my car to Groove Subaru every service since I purchased it. Except for the problem identifying my AC problem, they have always been fast and given me excellent service. Once they found the AC p I purchased it. Except for the problem identifying my AC problem, they have always been fast and given me excellent service. Once they found the AC problem they did get it corrected. More
We really enjoyed our experience and we were very impressed with Joe Candy’s knowledge and professionalism throughout the sales process. We will definitely recommend your dealership to all of our fri impressed with Joe Candy’s knowledge and professionalism throughout the sales process. We will definitely recommend your dealership to all of our friends and family. Thanks More