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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

August 17, 2023

Very helpful and extremely friendly. Got the car I was looking for, and they made that happen. Very happy with groove Subaru. More

by Dmitchell4304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Sergio de Quesada, Logan Myers, Chris Chapman
August 16, 2023

Good help. I guess still new customers not very know that much yet. I hope they stills keep it up the good work More

by Kat Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alkema
August 16, 2023

Didn't fix my issue the first time around and I had to take my vehicle in two days later for the same problem. They fixed it the second time, but wasted my time and money on a rental at first. More

by meb624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca, Sophia Blouch
August 16, 2023

Great service. Always on time. Answers all questions. And shows you were the problems are located. More

by barga5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Tossie, Sophia Blouch
August 16, 2023

This was my fourth Subaru from Groove and once again, process was so efficient and service was fantastic. Josh was informative and very professional— would highly recommend! More

by alexscialdone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace Cahoj, Josh Federico
Aug 16, 2023 -

Groove Subaru responded

Thank you for your repeat business and your loyalty to us. It is important for us to continue this relationship of trust with you.

August 15, 2023

A specific shout-out to my Groove Subaru sales rep Esteban Gabriel Martorell Rios, who diligently fulfilled a specific used Subaru search in a handful of days. I consider myself lucky to have been co More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esteban Gabriel Martorell Rios
August 15, 2023

Professional, kind, informed, great customer service, honest, dependable. Coming to this location for years, great team More

by MELLOWJAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar, Tiannah Baca, Sophia Blouch
August 15, 2023

You need to improve how you communicate with some customers in regards to the completion of work. I waited in the waiting room for almost one and a half hours for a simple/routine oil change/ tire r More

by noemail_2463286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard, Sophia Blouch
Aug 16, 2023 -

Groove Subaru responded

Thank your for your feedback, although it's not what we want to hear. We believe communication is essential to any long lasting relationship and we apologize that we didn't meet your expectations. Brian Olson, our Service Director, would like to connect with you. bolson@grooveauto.com

August 14, 2023

Thank you for friendly, efficient and expert service. I appreciated the Lyft ride when I learned my car would be in the shop for 2days. More

by Marialisieski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca, Haley Blouch, Sophia Blouch
August 13, 2023

The mechanics are very knowledgeable and friendly, I am happy my car is fixed! Thanks Groove Subaru! More

by kathie_gallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
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