
Groove Subaru
Englewood, CO
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Sophia is Excellent. So nice to find an employee at a dealership who excels at customer service. Sophia’s excellent customer service has made us Groove Subaru customer So nice to find an employee at a dealership who excels at customer service. Sophia’s excellent customer service has made us Groove Subaru customer forever. More
The crew was more interested in their breakfast burrito order than assisting customers. When I was helped, it was curt and brief. There was no attention to what my needs were just how they could push me ou order than assisting customers. When I was helped, it was curt and brief. There was no attention to what my needs were just how they could push me out the door as fast as possible. When I got my inspection report back, they did not walk me through it to help me understand what any of it meant. When I got in my car, I found an envelope with a generic offer to by my car based on the Kelley Blue Book appraisal. There was no personalized touch. This made me feel like this dealership did not care about me as a customer but just saw me as an easy transaction. I have been going to this dealership to get my car serviced since I bought my car, but this last visit was a big turn off. I will not be coming again, and I have shared with family and friends my experience. More
I am an informed decisive buy and I knew what I wanted and what I wanted to pay. Josh was super receptive and helpful, not. pushy or upselley. Super appreciated the swift, straightforward transaction and and what I wanted to pay. Josh was super receptive and helpful, not. pushy or upselley. Super appreciated the swift, straightforward transaction and got SO much value out of the extra Groove warranty and care -single Momma seal of approval!! More
Logan was very professional and relatable. Logan went above and beyond the call of duty. She deserves a promotion. She's a natural. Hopefully she is valued by the company. For that fact. Every Logan went above and beyond the call of duty. She deserves a promotion. She's a natural. Hopefully she is valued by the company. For that fact. Everyone involved in my purchase made life simpler for a first time buyer. Awesome company. More
The dealership is very clean, welcoming, and every staff member is friendly. They have lots of great choices in vehicles, Josh and Nick are incredibly knowledgeable and helped me make the right choice! member is friendly. They have lots of great choices in vehicles, Josh and Nick are incredibly knowledgeable and helped me make the right choice! More
I recently purchased a used car from Esteban at Groove Subaru. He was helpful and kind and was able to answer all of my questions. The transaction was smooth and handled quickly! I appreciate the help an Subaru. He was helpful and kind and was able to answer all of my questions. The transaction was smooth and handled quickly! I appreciate the help and am thrilled with my car! More