
Groove Subaru
Englewood, CO
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If you are in need of a new or used car, I strongly encourage you to ask for Matt at Groove Subaru. We had a very specific budget and criteria list. He put in a lot of effort to find the perfect car fo encourage you to ask for Matt at Groove Subaru. We had a very specific budget and criteria list. He put in a lot of effort to find the perfect car for us. He was helpful and knowledgeable without being pushy. Don’t waste your time going to other lots first like we did. More
Mechanic made a serious dumb mistake. I contacted Matt Cooper by voice mail on 6-10-23 and received no response. I contacted Brian Olson on 6-13-23 in response to a Groove text. I ask I contacted Matt Cooper by voice mail on 6-10-23 and received no response. I contacted Brian Olson on 6-13-23 in response to a Groove text. I asked him to call me. I never heard from him. I will contact the service Managers again. I will not drop this issue so someone needs to talk to me and take some responsibility for the mechanics mistake. If necessary I will proceed up the chain of command. More
Morgan was not only helpful, but deeply involved in the process while maintaining a helpful and welcoming attitude. She was, in a word, fantastic! process while maintaining a helpful and welcoming attitude. She was, in a word, fantastic! More
They were very efficient and the work was done quickly. I was using a service special coupon and I admit that I didn't understand the final cost, but that was my fault and will pay better attention next ti I was using a service special coupon and I admit that I didn't understand the final cost, but that was my fault and will pay better attention next time. More
The staff were are very helpful and efficient in everything they did. They are all great and Surbaru has done a good job training. I will recommend three to friends whenever possible. Give them a v everything they did. They are all great and Surbaru has done a good job training. I will recommend three to friends whenever possible. Give them a very special surprise for their great service. Thanks for asking for my experience with your staff keep up the good work More
Tawnya kept me informed of next steps throughout my service visit. I appreciate she sent texts, called and left me a voicemail to ensure I had updates in whatever way suited me best. She also offered m service visit. I appreciate she sent texts, called and left me a voicemail to ensure I had updates in whatever way suited me best. She also offered me solutions for the future with my tires, empathized with the stress of my situation and made me feel like I would be taken care of well. Her confidence inspired trust and she was nice to chat with me while I had a short wait to pick up my car. I found her to be professional, friendly, and helpful. More
I knew what car I wanted and they had one on order. They held it for me with a deposit . It arrived earlier than promised, and I picked it up with no problems . They held it for me with a deposit . It arrived earlier than promised, and I picked it up with no problems . More