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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

February 18, 2023

easy appt setup fast in - out - ready sooner that promised great service advisor and techs More

by dstremme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates, Haley Blouch
Feb 20, 2023 -

Groove Subaru responded

Thank you for letting us know and for choosing Groove Subaru!

February 17, 2023

The finance department at this dealership is not good. They are showing high rate of interest till customer gets counter office. The working ethics are not good and they are not customer centric More

by chetansharma81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Giordano, Morgan Beveridge, Esteban Gabriel Martorell Rios
Feb 20, 2023 -

Groove Subaru responded

Chetan, thank you for bringing this to our attention. It sounds like there is an issue with how our finance team helped you and we would like to investigate what went wrong here. Please reach out to our Sales manager Chris directly at cchapman@grooveauto.com. Current interest rates are outside of our control but we will do our best explain how our process works if you are willing to listen. Thanks!

Feb 20, 2023 -

chetansharma81 responded

Thanks for your feedback on the issue. I am waiting to hear back from Chris as the issue was raised with him on the day I picked up my car. Interest rates were changed within 2 days from same bank with same credit score for same customer. Will wait for the response from your team. Thanks

February 16, 2023

It was great working with Patrick and Morgan. The whole process was smooth, and they got me exactly what I wanted really fast. Awesome experience! More

by M. Delaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Beveridge, Patrick Duffy
Feb 20, 2023 -

Groove Subaru responded

Thank you for working with us and for letting us know how much you liked our team!

February 16, 2023

Deep appreciation to Dave Coates, Service Advisor, and team. Dave gave me great advice that I trusted, explained everything clearly, got me rides to and from Groove, and gave me a call each day to inform More

by jschmidt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
Feb 20, 2023 -

Groove Subaru responded

Thank you for working with us and for choosing us over all the rest!

February 16, 2023

Treated us with respect and and showed us the cars we were interested in I recommend this dealership it’s worth the drive from Colorado Springs More

by fordsnv1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Duffy
Feb 20, 2023 -

Groove Subaru responded

Hello, thank you for putting your trust in us to treat you right!

February 15, 2023

I love Groove Subaru and more importantly, I trust their staff. Thanks for caring about my vehicle More

by WTMAURO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
Feb 20, 2023 -

Groove Subaru responded

Thank you for choosing Groove Subaru and for taking the time to review Haley's performance!

February 15, 2023

everyone i’ve encountered and conversed with has been so kind and so helpful and i truly feel like i get the best customer service experience here More

by Kara Nydam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Tiannah Baca
Feb 20, 2023 -

Groove Subaru responded

Kara, thank you for letting us know - we will be sure to let Andrew and Tiannah know!

February 15, 2023

Pretty fast and easygoing people. Made the whole experience smooth without over recommending services. Ron was great More

by johnanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
Feb 20, 2023 -

Groove Subaru responded

John, thank you for choosing Groove Subaru!

February 15, 2023

Ron, was awesome. I really appreciate everything he did for me and ensuring my car received the proper attention. Thank you. Louis Coppola More

by 2copps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
Feb 20, 2023 -

Groove Subaru responded

Louis, thank you for taking the time to review your experience with our store!

February 14, 2023

Quick,easy, no pressure and Josh and team very friendly and communicative along the way More

by bridgid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Horwath, Josh Federico
Feb 20, 2023 -

Groove Subaru responded

Bridgid, thank you for taking the time to review your experience with our store!

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