
Groove Subaru
Englewood, CO
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Moses was very kind & straightforward. After having such a crappy experience at Subaru Autonation, this really turned my experience around :) After having such a crappy experience at Subaru Autonation, this really turned my experience around :) More
Mostly a good experience except for financing. Morgan got incredibly aggressive trying to sell me a warranty i didn’t want. Telling me bluntly the entertainment system is going to fail and i was m Morgan got incredibly aggressive trying to sell me a warranty i didn’t want. Telling me bluntly the entertainment system is going to fail and i was making the wrong decision was not a sales tactic i appreciated one bit. Warranties are a risk vs reward situation, i’m comfortable with the risk of not getting one. I feel bad for the people who get bullied into warranties by her if she treats everyone this way. Her demeanor completely changed after i didn’t buy it and made the rest of the experience in her office quite uncomfortable. i couldn’t wait to get out of there. Josh was awesome though! Super nice and quick to answer any questions during the sales process. More
Andrew was very easy to talk too, and was able to answer every question I had. He guided me in the financial direction that I needed clarification on. every question I had. He guided me in the financial direction that I needed clarification on. More
I worked with Stephany. She was great. The only criticism I would have is it took a very long time to get into the financing offices (we are talking at least an hour and a h She was great. The only criticism I would have is it took a very long time to get into the financing offices (we are talking at least an hour and a half). Actually, the entire process (albeit we were purchasing two vehicles) took about 5+ hours total and we were exhausted by the end. Finally, I would recommend trying not to pressure people too much to get any additional insurances/coverage on their cars. Apart from those small thoughts, the entire process was great and I love my new car! More
Bought a used Certified vehicle from groove Subaru just for them to not honor the items that they said they would fix from flipping the trade in vehicle so quickly. Total snakes at this establishment and c for them to not honor the items that they said they would fix from flipping the trade in vehicle so quickly. Total snakes at this establishment and customers do not get treated with respect. xxxx can’t even get my sales guy to return a call or corresponding management. DONT BUY HERE. More