Groove Subaru

Travis did an awesome job of keeping me up to date on my order. And when I had a question, he'd get back to me quickly. The whole process was pretty easy. Buying a car is never fun, but at least Travis made order. And when I had a question, he'd get back to me quickly. The whole process was pretty easy. Buying a car is never fun, but at least Travis made it easy! More

efficiency at all steps of the process - we knew what we wanted, they got it done quickly. wanted, they got it done quickly. More

Travis was great. He was super responsive and provided timely updates. Overall, a very smooth buying process. He was super responsive and provided timely updates. Overall, a very smooth buying process. More

Great service! They don’t add work on that doesn’t need to be done! Thank you for that! They don’t add work on that doesn’t need to be done! Thank you for that! More

Ty was great, we didn’t ever feel like he was trying to sell us something we didn’t need. We were in and out in about an hour with a new outback and he was super helpful and quick. sell us something we didn’t need. We were in and out in about an hour with a new outback and he was super helpful and quick. More

Wow! My experience was awesome from the initial contact to the actual delivery of the vehicle! No pressure, friendly, helpful, very knowledgeable, etc.! T My experience was awesome from the initial contact to the actual delivery of the vehicle! No pressure, friendly, helpful, very knowledgeable, etc.! The way vehicle buying should be! I have no reservations in recommending! More

We have been to this dealership twice now. The first experience was less than great. We had vowed to not buy a car here again… until we met with Rolly. He is a man of his word and made us more The first experience was less than great. We had vowed to not buy a car here again… until we met with Rolly. He is a man of his word and made us more than Comfortable to buy a car from him. He follows through on what he promises and isn’t an obnoxious car salesman :) More

Have had good luck with Groove Toyota. Decided to try Groove Subaru nearby. Six days..... Scheduled an appointment for Tuesday, Jan 10 at 7:15 AM to see whether there was an exhaust leak o Decided to try Groove Subaru nearby. Six days..... Scheduled an appointment for Tuesday, Jan 10 at 7:15 AM to see whether there was an exhaust leak on my 2017 Forester. Got a call rescheduling for Thursday, Jan 12, at 11:30 due to labor shortage. Thursday, Jan 12, Day 2 - Arrived at 11:15. Told to go home instead of waiting as I had originally planned and service advisor would call. Called Groove in the afternoon requesting status. Advisor called back saying tomorrow morning. Friday, Jan 13, Day 3 - Called Groove at 11:00 AM and left message that I would pick up the car between 2 and 3 whether done or not. Got a call back at 1:46 saying that an exhaust leak had been found, that Subaru would pay for it and that the car wouldn't be done until Monday. I did not ask whether the car was driveable, but gave in to the Monday date. Monday, Jan 16, Day 6 - Advisor called at 10:00 AM to say car was ready. I can understand the rescheduling. I can't understand waiting to look at the car until I threatened to take my business elsewhere or taking so long to fix the problem after having finally gotten the car apart. More

This is my second experience with Groove Subaru and both times have been very rewarding. Honest and professional, I worked with Rolly Hepinstal and he was great. I never felt pressured or rushed. Everything times have been very rewarding. Honest and professional, I worked with Rolly Hepinstal and he was great. I never felt pressured or rushed. Everything was explained and all questions were answered truthfully. Jeremy Horvath in Finance, was equally professional and honest and made the financial arrangements easy to navigate. Overall an excellent car buying experience. More

Friendly, professional, and they convey a competence that makes me confident they get it done right. makes me confident they get it done right. More