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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

January 14, 2023

I was at Groove Subaru to get an oil change. Everyone was friendly and my work was done in a timely manner. Tiannah was the one who helped me. She was a superb representative of your service d More

by pj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
Jan 16, 2023 -

Groove Subaru responded

Thank you for working with Groove Subaru and for letting us know how Tiannah performed!

January 14, 2023

Tiannah is awesome! Don’t lose her - she’s a keeper. Very professional and sweet More

by dmwelch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
Jan 16, 2023 -

Groove Subaru responded

Thank you for sharing your kind words with us!

January 14, 2023

Everyone has been so kind and helpful except Dave who tried to take advantage of me as an old lady More

by artgerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates, Ron Baca, Tiannah Baca, Brian Olson
Jan 16, 2023 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store - we are glad to hear Brian cleared up the issue!

January 14, 2023

Ron was very knowledgeable and a pleasure to work with! Car was ready before promised. More

by mdegenring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Baca
Jan 16, 2023 -

Groove Subaru responded

Thank you for working with Ron and for letting us know he was able to get the work completed for you sooner than expected.

January 14, 2023

Tina was an absolute pleasure to work with on the purchase of my SUV. She was knowledgeable, attentive and patient throughout the entire process. My husband and I both appreciated her working hard to More

by Lex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Beveridge, Tina Hoffman
Jan 16, 2023 -

Groove Subaru responded

Lex, thank you for working with us and for letting us know how your experience went!

January 13, 2023

Brought my Legacy in at 9 am for a cat converter warranty problem. At 3 pm called to see how it was going. Found out they were down 3 techs and didn't know when it might be worked on. We came over to recl More

by CQANDTQ
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Coates
Jan 16, 2023 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with your car not being able to be looked at in a timely manner and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com if this is still and outstanding issue. Thanks!

January 13, 2023

Working with Joe was a breeze-very laid back professional style, great communication and never felt pressured. We ordered a Subaru and Joe was very responsive with updates and texts along the way. Highly rec More

by will.breuker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Rodman
Jan 16, 2023 -

Groove Subaru responded

Will, we are so glad to hear you and Joe got along so well.

January 13, 2023

Tiannah Baca provided excellent and prompt service and the charges were very reasonable for this comprehensive service. More

by HUGH.Grove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
Jan 16, 2023 -

Groove Subaru responded

Hugh, we are so glad to hear our team helped you and that our prices are fair!

January 13, 2023

The service department is run by women. What a great change that was! My adviser was personable, competent, and informative. The other women were equally competent, at least as far as I c More

by suzanne_rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiannah Baca
Jan 16, 2023 -

Groove Subaru responded

Suzanne, thank you for recognizing our team on their efforts - we are glad to hear they exceeded your expections!

January 13, 2023

Service was fast and efficient. Elva explained Oil Change plans and what was left on the current plan- (no oil changes left). More

by joel_greenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elva Mejia
Jan 16, 2023 -

Groove Subaru responded

Joel, thank you for choosing Groove Subaru and for using our maintenance plan!

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