
Groove Subaru
Englewood, CO
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I would Definitely recommend going here! Process was easy and quick and everyone involved was very helpful. Nick was awesome and really made it an easy process Process was easy and quick and everyone involved was very helpful. Nick was awesome and really made it an easy process More
Great experience! Easy, no pressure sale. Esteban was fantastic to deal with. This is our second car purchase from Groove Subaru and will definitely come back. Easy, no pressure sale. Esteban was fantastic to deal with. This is our second car purchase from Groove Subaru and will definitely come back. More
I had a wonderful experience purchasing my subaru from this groove Subaru location. I worked, mainly with two salesman. One is named Moses and the other is named Josh. Moses worked with me on a lot of the this groove Subaru location. I worked, mainly with two salesman. One is named Moses and the other is named Josh. Moses worked with me on a lot of the pre-sale stuff and Josh on completing the sale and also working with me afterwards. I feel they both went above and beyond to make sure that I, not only found a vehicle that fit my needs exactly, but also that all of my particular questions were answered even after I purchased the car! I had been to 3 dealerships prior to this and felt most taken care of at Groove. They even had a phone charging station for me to use at their dealership. Again above and beyond stuff. As a prior retail sales manager I would recommend them both More
Brett provided excellent customer service. All repairs were completed and the actual bill was less than the estimate. All repairs were completed and the actual bill was less than the estimate. More
This is the second time I’ve used Groove to purchase a vehicle. Both times the customer service has been excellent! I highly recommend them. vehicle. Both times the customer service has been excellent! I highly recommend them. More
Groove Subaru is the best! I bought both my cars here and they are always been friendly, negotiate fairly and very professional. Will definitely buy my next car here again. I bought both my cars here and they are always been friendly, negotiate fairly and very professional. Will definitely buy my next car here again. More
I've never experienced such terrible customer service before. Service and parts said my radio has not come in yet. It has been close to 6 months now and I have been forced to drive around in an unsafe ve before. Service and parts said my radio has not come in yet. It has been close to 6 months now and I have been forced to drive around in an unsafe vehicle because the only assistance I have received is a $900 SOA coupon for rental assistance. That only covered a month's worth of a rental car. I called the dealership on Arapahoe and they said they can get my radio in within 5 business days. Both Groove and Arapahoe buy from United radios. Rep from Arapahoe said they have been getting a lot of radios in within the past few months as well. I am absolutely shocked and feel as though I was treated differently because of my persistence and self-advocacy. I will be going to the press with this information - this is not customer advocacy and vehicle safety that SOA or Groove prides itself on. More
The whole process was smooth, easy and professional. I appreciate it that they didn’t push but listen to my request and we’re able to make great accommodations. I appreciate it that they didn’t push but listen to my request and we’re able to make great accommodations. More
So easy and simple to work with. The Sales staff are professional and while eager to do business they are respectful and not pushy. We did the transaction on my terms. The Sales staff are professional and while eager to do business they are respectful and not pushy. We did the transaction on my terms. More