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Groove Subaru

Englewood, CO

4.7
7,487 Reviews

5300 S Broadway

Englewood, CO

80113

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Showing 7,487 reviews

December 30, 2022

I would Definitely recommend going here! Process was easy and quick and everyone involved was very helpful. Nick was awesome and really made it an easy process More

by sammaiocco
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Stanton
Jan 02, 2023 -

Groove Subaru responded

Sam, thank you for taking the time to review your experience with our store!

December 30, 2022

Great experience! Easy, no pressure sale. Esteban was fantastic to deal with. This is our second car purchase from Groove Subaru and will definitely come back. More

by Guy.who.bought.a.car
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esteban Gabriel Martorell Rios
Jan 02, 2023 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

December 30, 2022

I had a wonderful experience purchasing my subaru from this groove Subaru location. I worked, mainly with two salesman. One is named Moses and the other is named Josh. Moses worked with me on a lot of the More

by Juliet Denning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Moses Oliveros, Josh Federico
Jan 02, 2023 -

Groove Subaru responded

Juliet, wow - thank you for letting us know how Moses and our team compared to the other dealerships in your search. We are humbled by your words!

December 30, 2022

Brett provided excellent customer service. All repairs were completed and the actual bill was less than the estimate. More

by dam0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates, Brett Tossie, Ron Baca, Haley Blouch, Rachide Reese
Jan 02, 2023 -

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

December 29, 2022

This is the second time I’ve used Groove to purchase a vehicle. Both times the customer service has been excellent! I highly recommend them. More

by Heather.a.driscoll22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Rolly Hepinstall
Jan 02, 2023 -

Groove Subaru responded

Heather, thank you for choosing Groove Subaru!

December 29, 2022

Groove Subaru is the best! I bought both my cars here and they are always been friendly, negotiate fairly and very professional. Will definitely buy my next car here again. More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris!, Jeremy Zimmerman, Travis Willis
Jan 02, 2023 -

Groove Subaru responded

Stephen, thank you for sharing your kind words with us!

December 27, 2022

I've never experienced such terrible customer service before. Service and parts said my radio has not come in yet. It has been close to 6 months now and I have been forced to drive around in an unsafe ve More

by Klovda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Coates, Matt Cooper
Jan 02, 2023 -

Groove Subaru responded

Hello, our Service team has spoken with you last week. The radio in question is on National back order and has been for some time. Your vehicle was picked up last week. We have been in communication with you. Our Service Department called CAD on your behalf and that is how you got the voucher. We understand you feel as if you should be able to have a rental for free and SOA has set a threshold which we have to abide by. The Arapahoe Subaru Dealership is not wrong in that most radios only take approximately 5 days to arrive. Unfortunately yours has been on order since 9-15-22. We are sorry for the inconvenience, but unfortunately at this time we do feel we have done everything in our power to assist here.

December 27, 2022

The whole process was smooth, easy and professional. I appreciate it that they didn’t push but listen to my request and we’re able to make great accommodations. More

by billbales303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Rolly Hepinstall
Jan 02, 2023 -

Groove Subaru responded

Bill, thank you for working with us to get the new Subaru you wanted!

December 26, 2022

So easy and simple to work with. The Sales staff are professional and while eager to do business they are respectful and not pushy. We did the transaction on my terms. More

by bsajiremm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Rolly Hepinstall
Jan 02, 2023 -

Groove Subaru responded

Thank you for letting us know how Rolly, Jeremy and our team here performed!

December 26, 2022

Always respectful and willing to try to find solutions while being aware of the cost to the customer. More

by tdargevics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Coates
Jan 02, 2023 -

Groove Subaru responded

Thank you for sharing your kind feedback!

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