Groove Subaru

When I arrived for my Foresters 2 yr check up. My greeting was come with me and do you have a package. I waited in the waiting room for close to 4 hrs. No updates. No apologies for the wait fo My greeting was come with me and do you have a package. I waited in the waiting room for close to 4 hrs. No updates. No apologies for the wait for a basic oil change and tire rotation. If this was I only time at this dealership I would not be back. More

Mason was very approachable, attentive, friendly, and helpful. Purchasing a car with his help was an enjoyable experience. helpful. Purchasing a car with his help was an enjoyable experience. More

Patrick made our entire purchase experience smooth right from the initial appointment scheduling to the taking car out the door. He was very helpful and very communicative in closing the deal. from the initial appointment scheduling to the taking car out the door. He was very helpful and very communicative in closing the deal. More

I trust what they tell me and they communicate with you throughout the repair process. Good people! throughout the repair process. Good people! More

Groove Subaru dealership and service department consistently provide quality service. They keep customers informed and provide written information to help us better understand what is recommended f consistently provide quality service. They keep customers informed and provide written information to help us better understand what is recommended for our vehicle as well as work performed. Thank you. More

Service manager Dave went above and beyond to help. Some miscommunication on when the new transmission would arrive Some miscommunication on when the new transmission would arrive More

We really liked working with Stacey, she was the best sales person we’ve ever had! sales person we’ve ever had! More

I just had my car serviced at Groove Subaru. Trent was my assigned service rep. I dropped my car off on 1:30 pm on Friday and was not contacted once by Trent. I had to call many times to try to Trent was my assigned service rep. I dropped my car off on 1:30 pm on Friday and was not contacted once by Trent. I had to call many times to try to get an update on my car and finally drove to the dealership on Saturday to speak to them in person. I was never informed on Monday about the service provided for my car and was available for pick up. This is by far the worst service I have ever encountered. I even talk to the Service manager and he said that Trent had contacted me which was obvious a lie or he called a wrong number. I do not recommend Trent for a service rep or Groove Subaru service department. More

Andrew was very communicative and helpful throughout the entire process! I appreciate the quick response to all of my questions and concerns entire process! I appreciate the quick response to all of my questions and concerns More

This was the easiest car purchase I’ve ever made thanks to Luke and the Groove team! to Luke and the Groove team! More