
Groove Subaru
Englewood, CO
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This was the first time I worked with groove Subaru. The dealership overall was professional. Had one issue with delay in parts. From a customer service standpoint. Josh displayed incredible customer se The dealership overall was professional. Had one issue with delay in parts. From a customer service standpoint. Josh displayed incredible customer service and communication. He is the reason I will continue to do business with groove Subaru. More
I cannot recommend Micah enough. He honored the values that I wanted to stick with and worked with me on my deal until I was happy. Groove Subaru is one of the only dealerships not a He honored the values that I wanted to stick with and worked with me on my deal until I was happy. Groove Subaru is one of the only dealerships not adding premiums to their vehicles right now so we got a straight price for the vehicle and great offers on warranties. The process was great. More
This dealership scheduled me for a major service with no advanced notice. The 2 dealerships o called before them were booked out for weeks! Super grateful for this experience advanced notice. The 2 dealerships o called before them were booked out for weeks! Super grateful for this experience More
Worst service ever -- oil change took 2 hours! ! Person checking me in forgot to put in the order and my car sat in a parking lot until I insisted on knowing where it was. Unsure if oil change/tir ! Person checking me in forgot to put in the order and my car sat in a parking lot until I insisted on knowing where it was. Unsure if oil change/tire rotation was done correctly, as once my car was discovered sitting in "no mans land" was expedited to the service bay and I was handed the keys in 20 minutes. Will never return here for service. More