
Groove Subaru
Englewood, CO
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My assigned Service Advisor Dave was helpful throughout. He kept me informed daily of progress and status of my Subie. He is courteous, knowledgeable, thoughtful and professional, as I have discovered all He kept me informed daily of progress and status of my Subie. He is courteous, knowledgeable, thoughtful and professional, as I have discovered all the Groove staff have been with whom I have had contact. Groove's rental car staff and program was pleasant and efficient and went the extra mile to give me a wonderful Outback with the ignition key I requested (old school Subie driver). Groove makes taking my Subie in for service a pleasure instead of a grind. Thanks to all of you for your excellent work. More
It was the only dealer that had the vehicle we wanted in the timeframe we needed. It was a good experience. We have used them for service on our other Forester and had been satisfied with their work. the timeframe we needed. It was a good experience. We have used them for service on our other Forester and had been satisfied with their work. More
Haley was very efficient, polite, and provided updates about the status of the parts. After arriving at the dealership everyone was very accommodating. about the status of the parts. After arriving at the dealership everyone was very accommodating. More
Travis went above and beyond to provide exceptional customer service to our family as we traveled from our of town to explore a new vehicle purchase. He devoted a whole afternoon to helping us understa customer service to our family as we traveled from our of town to explore a new vehicle purchase. He devoted a whole afternoon to helping us understand all things Subaru, and all of the incredible features that the Ascent has to offer. He is top notch, genuinely cares, and is a wonderful human being. Thanks for taking such great care of us, Travis!! More