Groove Subaru | Page 252

Ron was very attentive since day one when I called stating my car was experiencing AC issues. He went above and beyond to help get my car back to where it needed to be - didn’t just focus on the preli stating my car was experiencing AC issues. He went above and beyond to help get my car back to where it needed to be - didn’t just focus on the preliminarily issue that I called about. Although the AC problem wasn’t initially what they thought, they got me in as soon as they could, and did what needed to be done to fully replace the condenser. I’ll admit, it was a bit of a roller coaster, but they made me feel comfortable throughout it all. I will definitely be returning. More

Thank you Dave Coates in the service department and each other person whose name I don't have, for prompt, courteous, professional service. Thank you to the eagle eye, competent mechanics who found issues t other person whose name I don't have, for prompt, courteous, professional service. Thank you to the eagle eye, competent mechanics who found issues that were important to making our 2006 vehicle safer for our precious grandson to drive. We respect and appreciate you all. It is very comforting to have a service department that we wholeheartedly trust consistently now. Not true for all local Subaru service centers we have tried. More

My experience with Groove began on the worrisome side. Due to the world recovering from a shortage of help and an overload of work, things got off to a rocky start. HOWEVER, the people who straightene Due to the world recovering from a shortage of help and an overload of work, things got off to a rocky start. HOWEVER, the people who straightened everything out went "Above and Beyond" my expectations to provide professional and very satisfying service... Many many thanks for all your effort!!!!!! Virginia Buckley More

Great service. Fast, easy to get appt., reasonable. Convenient location. Friendly people. Good communication, tech support if needed. Fast, easy to get appt., reasonable. Convenient location. Friendly people. Good communication, tech support if needed. More

Super helpful and easy to work with in what can be a stressful purchasing event! stressful purchasing event! More

Amazing, knowledgeable staff. Friendly and conscientious. Gave timely updates to the progress of service. Best service center ever! Friendly and conscientious. Gave timely updates to the progress of service. Best service center ever! More

The car buying process was seamless! Vince and Andrew in finance were extremely knowledgeable and helpful with any questions I had. Vince and Andrew in finance were extremely knowledgeable and helpful with any questions I had. More

Outstanding customer service from start to end, couldn’t be happier with Groove Subaru! Thank you be happier with Groove Subaru! Thank you More

The Groove dealership was a welcoming environment. All of the staff we interacted with were very friendly and helpful. One of the easiest car buying experiences we've had. All of the staff we interacted with were very friendly and helpful. One of the easiest car buying experiences we've had. More

Flawless as always! Rachide is amazing and gives honest, fast and wonderful customer care. Will absolutely continue taking my car to this team. Rachide is amazing and gives honest, fast and wonderful customer care. Will absolutely continue taking my car to this team. More